Job Description

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people\xe2\x80\x99s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

The team you\'ll be part of

The pandemic has highlighted how important telecoms networks are to society. Nokia\xe2\x80\x99s Network Infrastructure group is at the heart of a revolution to bring more and faster network capacity to people worldwide through our ambition, innovation, and technical expertise.

This is an exciting opportunity to work in the ever-changing Telecommunication industry with a fun team that values innovation, trust, and autonomy. As a member of the Nokia Infrastructure customer documentation team, you will develop clear, user-focused, customer-facing information products for next-generation technologies that change how billions of users connect, explore, and interact with information and one another.

What you will learn and contribute to

Are you passionate about solving problems? As part of our team, you will:

With limited guidance, develop clear and user-focused technical documentation for the installation, operation, maintenance, and management of Nokia\'s Network Infrastructure solutions. This includes creating content and graphics using authoring tools, graphics tools, Content Management Systems (CMS), and server-based production systems.

Understand business and customer needs and follow a defined information development process to meet those needs; assist in designing information products that conform to Nokia documentation and quality assurance standards.

In close collaboration with R&D, product line management (PLM), and other Nokia functional areas, gather any required source information through research and analysis of source materials; working with product prototypes and GUIs; testing and validating components; and interviewing subject matter experts (SMEs).

Modify information products in response to customer feedback and internal requests.

Assist with and follow documentation project plans and actively report contingencies in a timely manner.

Your skills and experience

You have:

A university-level bachelor\'s degree in Technical Communication, English, Journalism, or a technical field, or equivalent practical experience in technical writing or related fields

Excellent written and verbal English language skills, and solid technical writing and research skills to gather, share, and develop user-focused information as part of a global, diverse, and cross-cultural team

Strong organizational skills to manage competing priorities and willingness to contribute with creative, out-of-the box solutions to problmes arising in a dynamic environment, under high market pressure

It would be nice if you also had:

Basic telecommunications or data networking knowledge and ability to quickly acquire domain knowledge through training

Knowledge of FrameMaker+SGML, command line interface (CLI)

Basic understanding of XML authoring tools (such as oXygen) and content management systems (such as Git)

Desire to work with new hardware and software

What we offer

Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World\xe2\x80\x99s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark
• LGBT+ equality & best place to work by HRC Foundation

At Nokia, we act inclusively and respect the uniqueness of people.

Nokia\xe2\x80\x99s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.

Additional Information

Nokia