Job Description

Role Overview

The Junior Property Manager is responsible for the hands-on management and performance of a portfolio of rental properties built and sold through our affiliated companies. Though employed under the builder arm of the business, this role plays a central part in managing tenant relationships, coordinating maintenance, and supporting financial outcomes for properties owned by our investor clients. By ensuring properties are well-maintained, fully leased, and operating efficiently, the Junior Property Manager contributes directly to the success of each asset and the broader investment model.

We're looking for a motivated, people-oriented individual who's ready to learn the ropes of property management from the ground up. You don't need to have years of experience or a property management license -- we'll provide the training, mentorship, and structure to help you grow into the role.

Key Responsibilities

Tenant & Lease Management

Serve as the main contact for all tenant needs, including inquiries, complaints, service requests, lease agreements, renewals, and move-in/move-out coordination. Maintain positive tenant relations to reduce turnover and maximize occupancy. Enforce lease terms and support conflict resolution as needed.
Property Operations

Oversee regular and emergency maintenance, working with internal crews or external vendors. Conduct regular property inspections to ensure upkeep and code compliance. Maintain high standards of cleanliness, safety, and habitability across the portfolio.
Financial Support

Track and support rent collection efforts and follow up on delinquencies. Review operational expenses, approve vendor invoices, and assist with property-level budgeting. Monitor maintenance costs to ensure sustainability of property cash flow.
Internal Coordination

Work closely with construction, leasing, and investor relations teams to ensure alignment between build quality, leasing activity, and investor expectations. Assist with turnover readiness and feedback to construction on post-build issues affecting tenancy or operations.
Compliance & Risk Mitigation

Ensure properties comply with municipal, provincial, and national regulations, including safety codes and tenant laws. Keep accurate records of repairs, inspections, and incidents.

Strategic Impact

The Junior Property Manager plays a critical role in the overall health of the business. By maintaining high occupancy, minimizing repair costs, and ensuring smooth operations, this position directly supports the profitability of the properties post-sale. This, in turn:

Helps investor clients realize better returns through stronger cash flow and reduced vacancy risk. Supports future investor interest and buy-in for upcoming development projects. Ensures the properties generate enough revenue to fund maintenance, repairs, and mortgage payments, preserving asset value and sustainability. Contributes to the company's long-term growth by ensuring the performance of the portfolio reflects well on all business arms -- construction, operations, and management.

Qualifications

Reliable, proactive, and ready to take it upon yourself to learn, through independent research and guided training: the Residential Tenancies Act (RTA), local municipal bylaws, property maintenance processes and best practices, and how to use our software, Yardi Breeze. Strong interpersonal skills, communicating clearly, respectfully, and professionally to tenants, contractors, and team members. Excellent conflict resolution skills, handling issues calmly, professionally, and in line with local laws and industry best practices. Organized and detail-oriented with good follow-through, responding to phone and email in a timely manner. Highly proficient with technology and Microsoft Office, including Excel and SharePoint. Willing to be a 24/7 emergency point of contact for tenants, including weekends, as well as do evening/weekend suite showings. Valid driver's license and reliable transportation required.

Preferred Traits

Experience in property management, real estate, or customer service is an asset, but not required. What matters most is your attitude, professionalism, and willingness to grow.

Reporting and Accountability

The Junior Property Manager reports directly to the Operations Manager. Regular updates on occupancy rates, repairs and upkeep, tenant feedback, etc.
Job Type: Full-time

Pay: $24.00-$30.00 per hour

Expected hours: 40 per week

Benefits:

Company events Dental care Extended health care Mileage reimbursement On-site parking Paid time off
Application question(s):

Are you prepared to self-learn the RTA, local bylaws, and how to use our software, Yardi Breeze? How do you plan on doing this? Are you willing to be a 24/7 emergency point of contact for tenants? Are you willing to do evening and weekend suite showings as needed?
Work Location: In person