Job Description

Founded in 2014, Spring Financial has spent the last 6 years simplifying the lending process for millions of Canadians facing all types of financial circumstances. Spring offers a growing range of financial products and services which currently include personal loans, mortgages, credit cards and secured loans - all of which are made available to Canadians without having to visit a branch! Spring is part of the Canada Drives Group of Companies. Together, the Group provides services to over 1 million Canadians each year.
We are high-energy entrepreneurs who operate with a real sense of urgency. We have created some of the best in market products and sales processes allowing millions of Canadians to get access to financing online, via text or over the phone – all from the comfort of their own home! To learn more about our products please visit our website here: www.springfinancial.ca.
What You’ll Be Doing:

• Conducting outbound calls to develop and maintain new accounts
• Qualifying customers, verifying employment & credit status
  
• Listening and identifying the customer’s needs before educating and advising the customer on the best personal financing solution tailored to them.
• Collecting, organizing, and delivering all relevant customer information & documentation to our financial partners to expedite the pre-approval process
• Actively listening to customers and driving satisfaction through solution-based relationships
• Acquiring product line knowledge on all of Spring Financial's programs and educating clients on the best use of such programs.

• Entrepreneurial attitude with an ability to work in a fast-paced environment
• Previous experience in a retail or customer service environment an asset
• Prior call center experience a plus, but not required
• Results-oriented, creative and charismatic with the desire to share a laugh or two with your teammates
• A diploma or degree and/or a combination of relevant experience

• Compensation: $40,000 base salary + bonuses
• Comprehensive health, dental and vision coverage
• Career growth!
• A great work environment in the heart of Downtown Vancouver