Job Description

About Us:

Lola Salon is a busy, vibrant salon with two locations in downtown Toronto -- Ossington and Parkdale. Our team is tight-knit, friendly, and always ready to support one another. We believe in creating a positive, welcoming environment not just for our clients, but for our staff too.

We take pride in delivering exceptional customer service and making every client feel at home.

If you love good energy, great people, and being part of a team that truly works together, you'll fit right in.

About the Role:

We're looking for someone who enjoys being at the center of it all -- a salon receptionist who can keep things running smoothly while creating a warm, welcoming experience for every client. You'll be the first face people see when they walk through our doors, so professionalism, friendliness, and strong organizational skills are a must. Experience in a salon or front desk setting is a definite plus -- and if you've done both, even better.

This role is a great fit for someone who's calm under pressure, thrives in a fast-paced environment, and is eager to be part of a supportive team. We're looking for someone who wants more than just a job -- someone who's excited to grow with us over time.

Key Responsibilities:

Greet clients with a welcoming and professional attitude Answer phone calls, emails, and text messages in a timely manner Answer client questions about services, pricing, and retail products Adjust and manage stylist schedules to increase appointment efficiency and availability Support smooth daily operations by helping stylists stay on schedule Support our salon team with light cleaning, laundry, and dishes as needed Maintain an organized reception area, ensuring it is clean and inviting at all times Process client payments accurately through the POS system and ensure proper cash handling and end-of-day balancing procedures are followed

You're a Great Fit If You:

Remain calm, collected, and efficient in fast-paced environments Excellent multitasking and organizational skills with strong attention to detail Demonstrates self-motivation by addressing tasks proactively Strong critical thinking skills and the ability to problem-solve on the spot Comfortable working both independently and as part of a team

Requirements:

Experience in a salon or front desk setting is a strong asset, but not required Open availability including mornings, evenings, and weekends Able to work at both our Ossington and Parkdale locations as scheduled

Perks & Benefits:

Flexible scheduling Casual dress code Employee discounts on services and products Benefits after 6 months Room to grow within the company
If this sounds like the right opportunity for you, please send us your resume. We look forward to hearing from you!

Job Types: Full-time, Permanent

Pay: From $17.20 per hour

Expected hours: 35 - 40 per week

Ability to commute/relocate:

Toronto, ON M6J 2Z7: reliably commute or plan to relocate before starting work (preferred)
Application question(s):

Do you have any experience in a front desk or salon setting?
Experience:

customer service : 1 year (required)
Location:

Toronto, ON M6J 2Z7 (preferred)
Work Location: In person