CGI, one of the largest IT and business consulting services firms globally, is at the forefront of transforming digital experiences. Through practical and strategic innovations, we are helping drive value and greater efficiencies into commercial and government organizations around the world. We are growing our team and are looking to establish a center of excellence to deliver the best in class service to our many different clients.
Your future duties and responsibilities:
- Current or Previous experience in test environment management and support.
- Hands-on experience providing L2/L3 application support.
- Experience in Incident management, problem management, Change management.
- Experience in handling Major Incidents and driving them for closure.
- Proficient in triaging application issues and work with required stakeholders(Dev/QA/Infra) as
required to resolve the issues.
- Experience with environment conflict resolution
- Experience with Environment Inventory and configuration management.
- Experience supporting Unix based application environments
- Excellent communication and coordination skills.
- Flexible to participate in on-call rotation.
- Experience with scripting(Shell/ Perl/ Python)
#LI-AA1
Required qualifications to be successful in this role:
- Good understanding and exposure to network troubleshooting/firewall/ Load balancers.
- Good understanding and exposure to certificate management( SSL, Digi).
- Good understanding and exposure to SQL and NoSQL DBs.( Oracle, MongoDB).
- Good Understanding and exposure to middleware queues.
- Good to have experience with Agile Methodologies.
- Good to have Banking-Capital market experience.
Skills:
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