It Support Assistant
Pickering, ON, Canada
Job Description
Full-time position, Monday to Friday, 8:30pm to 5pm.
RESPONSIBILITIES:
- Stay on top of IT inventory in warehouse
- Receive and triage hardware returns from stores
- Co-ordinate E-Waste pickups and disposals
- Work on Help Desk tickets for Pickering Campus and occasional remote Long & McQuade stores
- Perform simple computer hardware repairs
- Assist staff with software updates and installs
- Contribute ideas on departmental strategies
- Update and create support documents for staff's use
- On occassion visit Long & McQuade and remote Yorkville locations as needed
- Assist the IT staff on site as-needed
ASSETS:
- Interest or experience with Windows/Linux computer hardware
- Knowledge of Yorkville or Long & McQuade systems (PuTTY, MobaXterm, DBL, Avaya, SmartTerm)
- Experience submitting tickets through IT Help Desk
- Experience of working on IT issues independently at work (however small)
- Working at Heights or other industrial licenses
- Drivers License
BENEFITS & PERKS:
- Dental care after 12 months of employment
- Disability Insurance
- Extended Health Care
- Life Insurance
- On-site Parking
- RPP with 2% employer match
- On-site marketplace and outdoor sitting area
- On-site fitness center
We thank all applicants for their interest, however only those candidates selected for interviews will be contacted.
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Job Detail
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Job IdJD2025528
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPickering, ON, Canada
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EducationNot mentioned