Job Description

Overview

Have you ever wondered how a Mergers & Acquisitions deal works? What about the complexities of buying a stock on the Hong Kong exchange from London or New York? Maybe you have an idea that will change the industry, you want to make an impact, or just want to learn more about how financial services function? If yes, the Operations Solutions team (fondly known as “OpSo”) could be for you.

OpSo is undergoing one of the most dramatic and rapid infrastructure transformations in the Finance Industry. Our technologies make financial services seamless to the public eye, working behind the scenes to perform multiple processes in a matter of milliseconds and moving $4 trillion dollars across our eco-systems on our average day!

We have reimagined how to provide technology and service in our domain by aligning our team vision, team culture, and aggressive retirement plan for legacy applications and adoption of a micro-based containerized cloud environment.

About the Team

OpSo is a dynamic, global, and diverse organization supporting operations in over 80 Countries, working with multinational corporations and national governments to propel global business and sustainable growth. We are responsible for providing technology solutions and robust applications to support the growth of our Capital Markets Business. In addition, OpSo plays a leadership role in collaborating across the ICG division to provide solutions for digitizing communications, streamlining workflow management, and reporting risk and control analytics.

We have reimagined how to provide technology and services in our domain by aligning our team vision with our team culture. We encourage our people to create, explore, and adventure—stamping our identity as Opstronauts.

We invest and reinvest in two (2) main things: groundbreaking technology R&D and our people.

By continually reinvesting in the dreamers, makers, and doers, we empower each other to become the industry disruptors.

We are breaking the banking mold. Our Opstronaut culture thrives off our subject matter experts and diversity of thought. We are more than an organization; we are a movement. Join us.

Job Purpose: The role is of a Business/Quality Analyst. It’s a combination of business analysis and quality assurance expertise, a role we created to ensure the final product satisfies business objectives and user expectations. A BQA is a much-needed bridge between the client’s business needs and the technical capabilities of our team.

The role BQAs play is a lot broader than the traditional “QA” role. The BQA understand the functional domain and is someone who can apply both business knowledge and technical skills to test the software that is being developed.

Job Background/Context:

Derivatives Technology team works with our institutional business within capital markets. The team supports the Oasys suite of products which are franchise critical applications responsible for Trade Processing, Confirmation, Settlement, Margin and interfaces to regulatory firms, books and records for all OTC Derivatives covering Rates, Equities, Credit, FX and Commodities.

This specific role is for supporting the Confirmations application for OTC Derivatives and Commodities.

Key Responsibilities:

Develop the project’s quality strategy. A BQA works with the Product Owner to understand the project’s needs and helps formulate a strategy for achieving the necessary level of quality, ensuring that such strategy is aligned with the delivery process and the needs of the client.

Monitor and continuously refine the quality strategy. As the project is running, the BQA watches for quality problems and works to fix the process. In other words, the BQA does not just detect bugs and report them to developers for fixing. Rather, he or she aims to understand why such bugs arose in the first place and to find a solution to the root cause.

Help identify likely quality problems ahead of time and assist in story creation. BQAs analyze specific requirements, watching for gaps; they also participate in story creation to ensure that acceptance criteria are sufficiently clear.

Validate features. We aim for a process that would ensure that software delivered by the developers is as free of bugs as possible. However, we find that it is still important for a BQA to take one final look at each delivered story. In some cases it would be appropriate for the BQA to take the responsibility for the more demanding functional testing,

Perform regression tests. A certain amount of regression testing should be done by developers upon completing each feature, but the BQA would often take on the task of a more systematic regression testing.

Provide feedback on usability. By spending a lot of time with the software, BQAs can identify usability challenges and suggest possible improvements.

Required Knowledge/Experience:

• Minimum 8 year hands-on experience in testing and test coordination

• Proven experience in leading coordination of UAT cycle on business critical applications

• Financial Product knowledge, Derivatives being a distinct advantage

Technical Skills:

• Basic knowledge of UNIX, shell scripting, SQL

• Knowledge of Testing lifecycle and methodologies

• Proficient with test management and defect tracking tools and associated reports

• A recognised testing qualification would be beneficial, though not essential if you have solid commercial experience in coordinating/conducting UAT activity

Soft Skills:

• Self-motivated individual who will take ownership and accountability

• Demonstrated ability to effectively work both independently and within global teams

• Strong attention to details

• Ability to multi-task

• Ability to organize and prioritize work effectively

• Excellent verbal and written communication skills

Qualifications:

Bachelor’s degree (in science, mathematics, engineering or finance)

Citi Canada is an equal opportunity employer. Accordingly, we will make accommodations to respond to the needs of people with disabilities (including, without limitation, physical and mental health disabilities) during the recruitment process and otherwise in accordance with law. Individuals who view themselves as Aboriginals, members of visible minority or racialized communities, and people with disabilities are encouraged to apply.

- Job Family Group: Technology - Job Family: Technology Quality - Time Type: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View the "EEO is the Law" poster. View the EEO is the Law Supplement. View the EEO Policy Statement. View the Pay Transparency Posting