Job Description

Your Opportunity:

The storage environment consists of primarily Dell/EMC and NetApp in mainly four colocation facilities and a few smaller arrays in about eight hospital data centers. AHS has approximately 35+ PB of storage on: PowerMax & PowerStore hosting block storage, Isilon for archive and NetApp running CIFS & NFS. Data protection is primarily CommVault to disk-based targets via snapshots or direct and in some cases we use site-to-site replication. AHS\'s IT is a dynamic environment with thousands of health care business units requesting services from the storage team on a regular basis. This requires excellent communication and people skills dealing with clients and other teams\' senior technical staff and requires good project management skills. About AHS as a healthcare entity: https://albertahealthservices.ca/about/about.aspx

Description:

The Senior Storage Admin delivers essential services to AHS specific to storage, SAN and data protection servers. Some of your activities will be gathering initial requirements for new or changing environments, design, documentation, and implementation of final solution(s). Storage strategy creation, engineering, capacity management, performance & capacity management, continuous improvement. Financial budget planning and standards development. Incident and problem management, mentoring team members, long-term road map planning. A successful candidate would represent the storage group to IT projects ensuring that these projects align with AHS standards, best practices and strategic direction. Leads continuous improvement projects and initiatives, manage purchases to budget, timelines and storage architecture, engineering and leading implementation staff. Able to work with massive scale and complexity and will be able to ensure that the integrity and security of our existing environment is maintained as new technology solutions are chosen. Involved with tactical and strategic technology recommendations to IT leadership. Needs an in depth understanding of storage solutions for high availability technologies and disaster recovery solutions, block-based, NAS (CIFS & NFS), SAN and archive technologies. Capable of hands-on administration for implementation, troubleshooting and remediation, day to day admin work as it relates to a senior role or in support of peers (e.g. mentoring). Creation of operational runbooks, training plans and proven skills for day-to-day supervision and project management (e.g. storage lifecycle replacement project). On occasion perform installation, moves and escorts within the data center.

• Classification: IT Infrastructure Services 4
• Union: Exempt
• Unit and Program: IT Infrastructure, Storage & Data Protection
• Primary Location: CN Tower
• Location Details: Eligible to work hybrid (on/off site) within Alberta
• Negotiable Location: Within Edmonton Zone
• Employee Class: Regular Full Time
• FTE: 1.00
• Posting End Date: 01-SEP-2023
• Date Available: 18-SEP-2023
• Hours per Shift: 7.75
• Length of Shift in weeks: 2
• Shifts per cycle: 10
• Shift Pattern: Days, On-call
• Days Off: Saturday/Sunday
• Minimum Salary: $34.95
• Maximum Salary: $59.94
• Vehicle Requirement: Driver\'s License, Vehicle Required

Required Qualifications:

Note: Applicants must meet the following minimum requirements. Bachelor\'s degree, diploma or certification from recognized institution in IT or equivalent. 8+ years of storage admin work-related experience in a large and complex IT environment. Proven experience in managing projects within a team and across other IT teams, including demonstrated ability and comfort with decision making, coaching and mentoring. Proven ability to foster relationships and partnerships with highly complex internal and external stakeholders. Experience in a health services or public sector environment, with an understanding of the alignment between business requirements and patient care services as well as the impacts internally and externally would be an asset. Ability to do implementations and remediation on critical systems under tight timelines. Excellent analytical, problem solving, root cause analysis and critical thinking. Excellent organizational and planning skills. Excellent people skills as negotiation and conflict resolution skills are necessary.
Additional Required Qualifications:

Specialization and applied expert knowledge in Storage and SAN architecture and design with the following technologies: Dell-EMC: PowerMax, PowerStore, Unity, Isilon and DataDomain. Dell-EMC: SRDF/Metro, AppSync and SRM. NetApp: FAS8300/9000 arrays as well as 7-Mode and current clustered data ONTAP. Director level Brocade switches and SANNav. 3-5 years of design and operational experience with above.
Preferred Qualifications:

Experience with reporting, monitoring, alerting, management tools for storage systems, and shell scripting and programming in Python. Expert level knowledge of NAS: CIFS and NFS (50,000 + users). AHS has over 110,000 users. Knowledge of various enterprise storage solutions, with the ability to align competitive features with business needs of AHS. ITIL foundation certification and Service Management knowledge. Expertise in MS Office suite, including MS Project and Visio.

Please note:

All postings close at 23:59 MT of the posting end date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy
Communities. Together.

We\'re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care every day, all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it\'s about putting patients\' and families\' experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

Alberta Health Services