Position Title: IT Business AnalystLocation: Burnaby, BC/Surrey, BCOur Company:Charter is an award-winning IT Infrastructure Solution Provider of technology and services with offices across Canada. Founded in 1997, Charter\'s mission is to align people, process, and technologies by offering a comprehensive portfolio of innovative IT solutions, Advisory & Consulting Services, Project Services, and Managed Services. Our team of experts leverages a business architecture methodology and a human-centered design approach to drive successful digital transformations for our clients. Forward, Together with Charter, achieving your possible.Overview:Charter is currently seeking an experienced IT Business Analyst to support a Cisco Phone implementation project across multiple locations in the Lower Mainland of Vancouver, BC, starting mid-September 2024. The ideal resource will have 7+ years of Business Analyst experience gathering and documenting phone system requirements, understanding end-user needs, and creating workflow documentation. Previous experience supporting IT projects in a healthcare environment is required. A strong understanding of Cisco phone systems would be a strong asset. Location: Burnaby, BC/Surrey, BC (Onsite) Term: Nine (9) months.Qualifications and Experience:
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