Job Description

Location: Markham, Ontario

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Job Overview

Review, analyze and evaluate business systems and user needs. Documents requirements define scope and objectives and formulate systems to parallel overall business strategies. Familiar with relational database concepts and client-server concepts. Rely on experience and judgment to plan and accomplish goals.

Essential Duties

• Requirements Analysis. Evaluate business processes, anticipate requirements, uncover areas for improvement. Develop and implement solutions.
• Document and communicate the results of your analysis.
• Coordinate and facilitate ongoing reviews of business processes ensuring security and compliance and developing optimization strategies.
• Conduct meetings and presentations to effectively communicate findings and plans to cross-functional team members and management.
• Stay up to date on the latest process and IT advancements to automate and modernize systems.

Experience, Education, Certifications

• Bachelor\xe2\x80\x99s Degree preferably in any Information Technologies (IT) discipline, but IT Management Information Systems or Computer Systems Analyst discipline is most preferred
• Retail Experience

Competencies

• Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats
• Construct workflow charts and diagrams; studying system capabilities; writing specifications
• Improve systems by studying current practices; designing modifications
• Recommend controls by identifying problems; writing improved procedures
• Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions
• Follow and align processes with the System Development Lifecycle processes, policies and standards.
• Maintain user confidence and protect operations by keeping information confidential
• Prepare technical reports by collecting, analyzing and summarizing information and trends
• Contribute to team effort by accomplishing related results as needed
• Conduct and coordinate financial, product, market, operational and related research to support strategic and business planning within the various departments and programs of the client group
• Perform daily, weekly and monthly reviews and analyses of current processes using operational metrics and reports
• Understand and communicate the financial and operational impact of any changes
• Suggest changes to senior management using analytics to support your recommendations. Actively participate in the implementation of approved changes
• Create informative, actionable and repeatable reporting that highlights relevant business trends and opportunities for improvement
• Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational issues
• Facilitate compliance and security activities as they pertain to business processes and policy enforcement.
• Ability to impact operations and effect change without being confrontational
• Detail oriented, analytical and inquisitive
• Ability to work independently and with others
• Extremely organized with strong time-management skills
• Other proficiencies: Software Design / Teamwork / Process Improvement / Big Picture Thinking / Work Well Under Pressure / Critical Thinking / Relationship Building

Technical Skills

Minimum: 5 Years

• Experience with work flow collaboration tools such as: Jira, BaseCamp, Asana, Smart Sheets, etc. or others that have the same functionality.
• Proficient in standard end-user computing tools such as: Google Applications, Microsoft Word, Excel
• Preferred: 4 Years of the above, plus:
• High proficient in standard end-user computing tools such as Google Applications, Microsoft Word, PowerPoint, Visio or equivalent. Excel \xe2\x80\x9cPower User\xe2\x80\x9d for use in data analysis and summarization of detailed data.

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