Job Description

Business Analyst (Co-op)

(8 months preferred / 4 months considered) Johnson & Johnson MedTech - Markham, ON

Reporting To : Business Technology Manager/Lead

We are looking for two candidates with diverse backgrounds to fulfill roles within the Business Technology Leadership Team. The scope of the roles includes responsibilities in the areas of: Technological Solutions, Digital Transformation, CRM Strategy & Platforms, Data & Analytics and other different supporting functions.

The selected candidates will have the opportunity to work with Local (Canada), Regional (US & Canada) or Global Business partners and development teams.

About the Company

At Johnson & Johnson MedTech, we unleash diverse healthcare expertise, purposeful technology, and a passion for people to transform the future of medical intervention and empower everyone to live their best life possible.

For more than a century, we have driven breakthrough scientific innovation to address unmet needs and reimagine health. In surgery, orthopedics, vision, and interventional solutions, we continue to help save lives and create a future where healthcare solutions are smarter, less invasive, and more personalized.

We offer a work culture that is open, innovative, and performance driven with an environment that is fun and sophisticated. Within our facilities, we have a fitness centre that you can access. We have an online employee store where you can purchase J&J products. We also offer opportunities for employees to get involved in sports team, social events and to volunteer with local charities and to participate at J&J Connect forums.

The Role

We are seeking results and performance driven individuals that have demonstrated the ability to lead. The ideal candidates will have high energy and passion, adaptable, customer-focused, and able to work independently, and as part of a group. You should have strong interpersonal, analytical, problem solving, and oral and written communication skills. Negotiating and influencing skills are also important for this role. You must have the ability to deal with multiple projects and priorities, in a dynamic and team orientated environment. The ideal candidates will also have a strong passion for technology and stay up to date on emerging tech trends.

This position provides the opportunity to work directly with partners both across and outside of the business; to manage technical projects and implement IT solutions; to participate in innovative technological projects in a fast-paced and highly collaborative/resource-rich environment; to support business partners across functions to enable their technology solutions, and to learn about IT business processes and business operations from a sales perspective.

Responsibilities May Include

• Acts as liaison between the business and IT for technical projects; meeting with business partners to determine current and future needs
• Facilitates (or co-facilitates) information gathering sessions with business and/or our technology partners (requirements gathering, helping with cost benefit analysis, etc.)
• Leads and guides project team members to meeting project objectives through successful execution against project scope, schedule and cost
• Identifies and leads the resolution of project issues, devising effective ways of reaching project objectives in the most cost/time-effective manner while taking into account unique business conditions
• Demonstrates an ability to continuously learn by keeping up to date on new developments in industry. Possesses keen business acumen by identifying and implementing new concepts in our projects and business applications
• Prepares and communicates project plans and reports; recognizes deviations from scope, schedule & cost and implements remedial actions as required
• Manage User Access requests, security audits and other similar tasks.
• Complies with the IT System Development Life Cycle (SDLC) methodology
• Supports a healthy work environment that promotes excellence in customer service, quality, innovative thinking and strong teamwork

Capabilities / Skill Sets :

For our co-op program, we are looking for students who are motivated, and have a strong desire to learn the following:

• Project Management - Setting Action Plans, Teamwork & Collaboration, Results-Driven, Customer Focus, Management of Project Costs and Timelines
• Excellent interpersonal, presentation, facilitation and engagement skills both verbal and written
• Effectively promotes and manages change following outlined change management structure
• Well-organized, manages multiple activities with conflicting deadlines, and has solid priority and time management skills
• Strong passion for technology and adaptability/willingness to work in an ever-changing and growing technology environment
• Ability to manage the business partner relationships
• Works interdependently - consulting and collaborating with a variety of internal stakeholders
• Flexible self-starter who works well with little supervision and has strong ownership for the work
• Responsive to customer needs, comfortable with ambiguity; is a critical thinker
• Ability to manage a high degree of business interaction and carry the challenge of engaging business and IT personnel
• Proven analytical skills with the ability to apply results of analysis
• Learns quickly and is adaptive to business environments
• Possesses intellectual curiosity - able to think creatively and thrive on new challenges
• Detail-oriented
• Proficient with MS Office and mobile technologies preferred

Familiarity in other platforms and programs such as: MS Teams, MS Outlook, Zoom, Tableau, JIRA, Power BI, MS PowerApps, MS Power Automate and Salesforce would be an asset, but not required

Expected Learning & Development

• Project Management skills & Agile delivery methodology
• Communication and Presentation skills - working with various levels of the organization
• Innovation and Continuous Improvement programs
• IT Processes & Methodologies
• Technical Documentation Requirements
• Working within a matrixed organization
• Building and managing business partner relationships

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