Job Description

We at Resolute are a diverse group of individuals who possess a wide variety of skills. Here, we believe that giving you the ability to maximize your potential without constraint is key to our shared success.

IT Analyst - Thunder Bay Mill Operations

We are seeking a talented individual to join our Thunder Bay Operations team.

Your challenges:

As the IT Analyst, you will be a key member of the Information Technology Team with responsibilities focusing on providing network, server, application, desktop and telecom support to the facility

Your primary Responsibilities will include the following:

• First and second level support for end users.
• Backups, monitoring, development of DR plans, maintenance of service contracts, managing contractors and consultants, resource allocation, capacity planning and strategic planning.
• AD domain migration, file server standardization LAN upgrades, desktop imaging.
• Demand management, license management, auditing and asset tracking.
• Support and ensure adherence to corporate and local policies and procedures.

Your team:

Reporting to the IT Regional Manager, you will be part of a results-oriented team whose members are encouraged to exceed expectations.

Your profile:

• Computer science or equivalent degree.
• At least 2 years' experience in a similar role.
• Experience supporting a highly networked environment and upgrading and maintaining IT assets.

Your skills and assets:

• Excellent interpersonal skills required, including an ability to work collaboratively within a fast paced and structured environment
• Good communication skills with excellent strategic thinking skills
• Demonstrated ability to balance priorities that meet short and long-term objectives; uses organized and efficient work methods;
• Proficient analytical skills required as well as experience with SAP, Majiq, Microsoft products, Lotus Notes, Cisco networking and Lab data entry.

Be part of the change

Resolute Forest Products is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process. Please advise the Human Resources Department to ensure your accessibility needs are accommodated throughout this process.

Forest products are essential, as are each and every one of our employees and contractors. We take the necessary steps to protect the health and well-being of our employees and to safeguard the integrity of all Resolute facilities.

We are all in this together. We are one community. We are #RESOLUTEPROUD

Be part of the change. Be part of a dynamic team.
We are a global leader in the forest products industry offering an energetic and safe work environment with opportunities and challenges that will help develop your skills. We are more than 8,000 employees in Canada, the United States and various other international locations.

We are looking for employees with the experience and expertise to improve our efficiency, increase our long-term profitability and deliver first-class products and services to our customers. And you, what are you looking for?

We are a company writing a new story for itself in a rapidly changing industry. We have made important inroads to ensure our viability and to be an environmental supplier of choice. Come take part of our history and be part of the change!

How are we building the Resolute of the future?
Find out in our Annual Report, available at .

Join the conversation!
Visit The Resolute Blog at and follow us on , , and .

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