Job Description

Your Opportunity:

Help bridge technology and health care delivery. The IT - Clinical Services Inpatient Clinical Documentation Team supports part of Connect Care (CC) and is currently looking for an IT Analyst II (ITA2) to join their team. The associated Epic modules they support span inpatient hospital departments and specialties, giving non-prescribers the tools they need to deliver safe, high-quality care. These modules crucially connect each member of the care team to a single patient record, ensuring that treatment decisions are based on up-to-date information and that care is coordinated when patients are treated by multiple providers. The application has built in support for areas such as inpatient units, Women\xe2\x80\x99s Health (Labor & Delivery), Long Term Care, Rehabilitation, Palliative care and more. The successful candidate will work with a team of IT Analysts in supporting clinical applications. The position plays an essential role in delivery in the CC organizational goals, serving as a liaison between the software provider and AHS to ensure that deliverables meet both technical requirements and business needs. The ITA2 will have a key responsibility of working with the project team from gathering business requirements, design, build, impact assessment, testing, implementation, change management and maintenance. Previous experience transforming end user functional requirements into a workflow-based software implementation is required to be successful in this role. The ITA2 will need to resolve complex technical problems relying on strong technical, written and oral communication skills to collaborate with operational teams and ensure optimized system functionality. Work is done independently and in a team setting where you may be asked to present, facilitate, chair or take meeting minutes.

Description:

As an IT Analyst II, you will provide technical support related to information technology applications either directly to users of the systems or to service delivery functions. You will ensure reliable operations of information systems, resolve complex technical problems, find solutions to customer needs, and lead projects and program initiatives. You will be responsible for more advanced application, telecom or technology support duties. You will investigate, diagnose, and resolve complex problems that have typically been escalated several levels before assignment to this position, and will translate business requirements into technical requirements for a solution and recommend a potential approach to the vendor. You will analyse the solution provided to ensure that it fits both technical requirements and business needs. You will also spend time on project or initiative leadership and delivery.

• Classification: IT Analyst II
• Union: AUPE GSS
• Unit and Program: Inpatient Clinical Documentation - Provincial Acute/Inpatient Clinical Services, Information Technology
• Primary Location: Alberta
• Location Details: Eligible to work remotely within Alberta
• Multi-Site: Multisite
• FTE: 1.00
• Posting End Date: 13-JAN-2023
• Temporary Employee Class: Temp F/T Benefits
• Date Available: 30-JAN-2023
• Temporary End Date: 28-JAN-2024
• Hours per Shift: 7.75
• Length of Shift in weeks: 2
• Shifts per cycle: 10
• Shift Pattern: Days, Evenings, Nights, Weekends
• Days Off: As Per Rotation
• Minimum Salary: $37.78
• Maximum Salary: $51.01
• Vehicle Requirement: Not Applicable

Required Qualifications: Completion of bachelor\'s degree in Computer Science or Information Technology or equivalent. Additional Required Qualifications: Equivalent includes: bachelor or diploma in a Health related discipline (RN, RT, PT, OT, etc.). Experience supporting a Health Information System (EMR). Customer facing experience bridging business, IT, clinical, and clinical support services, across the breadth and depth of a large healthcare organization. Familiarity with clinical workflows, preferably with, Inpatient or Women\xe2\x80\x99s Health. This position will be in a 24 hour on-call rotation (approximately 1 week every other month) answering issue calls from end users after business hours. Preferred Qualifications: Epic Proficiency/Certification, IP EpicCare ClinDoc & or Stork preferred. Working knowledge of the Connect Care change control processes & governance. Experience transforming functional requirements into a workflow based electronic medical record (EMR) software implementation. Experience with Connect Care (Epic). Demonstrated problem-solving ability. Excellent verbal and written communication. Able to demonstrate relationship management. Able to demonstrate investigation and resolution skills.