It Administrator Bilingual
Moncton, NB, Canada
Job Description
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Brandt est actuellement \xc3\xa0 la recherche d\xe2\x80\x99un Administrateur des IT - bilingue situ\xc3\xa9 \xc3\xa0 Moncton. Le candidat retenu assurera un contact de premier niveau et transmettra les r\xc3\xa9solutions aux employ\xc3\xa9s internes. Il apportera son soutien \xc3\xa0 divers projets informatiques et sera responsable de plusieurs domaines, notamment le r\xc3\xa9seau, la s\xc3\xa9curit\xc3\xa9, le mat\xc3\xa9riel de bureau et les logiciels. L\'administrateur informatique est la principale personne-ressource de nos employ\xc3\xa9s pour toute question li\xc3\xa9e aux technologies de l\'information. Le candidat id\xc3\xa9al doit aimer interagir avec les utilisateurs pour r\xc3\xa9soudre des probl\xc3\xa8mes de complexit\xc3\xa9 variable. Fonctions et responsabilit\xc3\xa9s
- Fournir une assistance technique, installer et r\xc3\xa9parer le mat\xc3\xa9riel de bureau et les logiciels
- Administrer les comptes d\'utilisateurs pour plusieurs syst\xc3\xa8mes
- Veiller \xc3\xa0 ce que les incidents entrants soient class\xc3\xa9s, enregistr\xc3\xa9s et r\xc3\xa9solus en temps utile
- Identifier et publier des solutions internes aux probl\xc3\xa8mes
- Aider \xc3\xa0 s\xc3\xa9lectionner et \xc3\xa0 d\xc3\xa9ployer de nouvelles technologies pour soutenir les buts et objectifs de l\'organisation
- Apprendre et former de mani\xc3\xa8re proactive les autres membres du personnel aux nouvelles technologies
- Doit parler couramment l\'anglais et le fran\xc3\xa7ais (oral et \xc3\xa9crit)
- Dipl\xc3\xb4me en informatique ou dans une discipline connexe ou au moins deux ans d\'exp\xc3\xa9rience dans une fonction connexe
- De solides comp\xc3\xa9tences en mati\xc3\xa8re de service \xc3\xa0 la client\xc3\xa8le avec la capacit\xc3\xa9 d\'expliquer des concepts et des th\xc3\xa9ories techniques \xc3\xa0 des publics non techniques
- Excellentes capacit\xc3\xa9s d\'analyse et de r\xc3\xa9solution de probl\xc3\xa8mes
- Capable de g\xc3\xa9rer et de hi\xc3\xa9rarchiser une charge de travail mod\xc3\xa9r\xc3\xa9e
- Un joueur d\'\xc3\xa9quipe qui aime relever un d\xc3\xa9fi diff\xc3\xa9rent chaque jour
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Brandt has a Bilingual IT Administrator position available to be located in our Moncton location. The successful candidate will provide first level contact and convey resolutions to internal employees. They will support a variety of IT projects and will be responsible for several areas including network, security, desktop hardware and software. The IT Administrator is the primary point of contact for our employees for any IT related issues. The ideal candidate should enjoy interacting with users to resolve problems of varying complexity.
Duties & Responsibilities
- Provide technical assistance, install and repair desktop hardware and software
- Administer user accounts for multiple systems
- Ensure incoming incidents are categorized, logged and resolved in a timely fashion
- Identify and publish internal solutions to problems
- Assist in selecting and deploying new technology to support organizational goals and objectives
- Proactively learn and train other staff members on new technologies
Required Skills
- Candidate must be fluent in English and French (written and oral)
- Degree or diploma in Computer Science or related discipline, or minimum of two years of experience in a related role
- Strong customer service skills with the ability to explain technical concepts and theories to non-technical audiences
- Excellent analytical and problem solving skills
- Able to manage and prioritize moderate task load
- Team player that enjoys a different challenge every day
Required Skills
Required Experience
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Job Detail
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Job IdJD2154772
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMoncton, NB, Canada
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EducationNot mentioned