Job Description

The Driver is responsible for providing safe, reliable, and courteous transportation for agency clients, primarily seniors, during weekdays, evenings, and/or weekends. This includes transporting clients to and from the Adult Day Program and assisting with the delivery of Meals on Wheels, pantry boxes, emergency meals, and other food-related items within the community.

Additional responsibilities may include courier services and other transportation support as required. The Driver plays a key role in promoting client independence and supporting daily operations with professionalism and compassion.

We are looking for:

1 part-time, permanent Driver (F License required).

Hourly Rate:

Commensurate with experience

Hours of Work:

Part-time; Thursday - Sunday, from 7:00 am to 5:30 pm. Van pick up location is 9600 Bathurst Street and 4211 Yonge Street.

Reports to:

Manager, Client Services

Responsibilities

Safe and timely transport of clients to and from their destinations. On the day of scheduled service, contacts each client to confirm ride is still required and tentative pick up time. Transports clients according to the predetermined transportation schedule. Attends to clients' needs while using the transportation service. When necessary, meets clients at the door and walks them to the van. Assists clients to enter and depart from the vehicle. Ensures that clients are seated properly and that seat belts are used. Assists with bags and carry-on items as required. This position may require you to lift at a minimum 15- 20lbs, potentially up to 8-9 hours per day. Reports immediately to the Manager of Transportation all concerns, questions or problems regarding the client, the schedule and/or the vehicle.

Customer Service

Effectively meets all client services requirements in a courteous and professional manner. Proactively troubleshoots problems, deals with difficult situations, and escalates to Manager of Transportation when extra assistance is required. Participate in client satisfaction initiatives that continuously improve quality levels. Ensures the safe operation, maintenance, neatness and cleanliness of the vehicle. Keeps the Manager of Transportation informed of required maintenance and any damage done to the vehicle. Completes vehicle checklist before taking the vehicle out for the day. Maintains adequate gasoline in vehicle and follows procedures for gasoline credit card use.

Health and Safety Management

Responsible for identifying health and safety concerns and injury reporting. Participate in health and safety processes and procedures. Participate in maintaining a safe workplace environment. Participate in all health and safety training initiatives. Evaluating any potential hazards and identifying clients at risk for adverse health and safety events, taking preventative measures when necessary to minimize recurrence. Reporting all safety events impacting clients, caregivers and families in a timely and honest disclosure.

Qualifications

Must hold a valid F driver's licence with a driving record in good standing. Minimum of 5 years Canadian driving experience. Excellent interpersonal, communication, and problem solving skills. Experience working with seniors or vulnerable populations preferred Willingness to assist seniors with varying physical impairments. Knowledge of vehicle maintenance. Demonstrated ability to safely operate a passenger van. Demonstrated efforts to continuously update skills. Ability to lift 30 to 50lbs Prior Meals on Wheels delivery or related experience is an asset Language skills are an asset (e.g. Russian, Yiddish, and Hebrew).

Additional information



Circle of Care is committed to fostering an inclusive, accessible environment, where all employees, volunteers and clients feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and creating an environment where every employee has the opportunity to reach their potential. Circle of Care seeks applicants who embrace our values of equity, anti-racism, and inclusion. As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including but not limited to those who identify as First Nations, Metis and/or Inuit/Inuk, Black, members of racialized communities, persons with disabilities, women and/or 2SLGBTQ+.



We are committed to an environment that is barrier free. If you require accommodation, please inform us in advance.



We thank you for your interest in Circle of Care. We welcome you to apply for this role, even if you do not meet every requirement listed. Only applicants who are selected for an interview will be contacted.



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