Job Description

Inventory Control Coordinator - Bolton

Metro Supply Chain is a strategic supply chain solutions partner for some of the world’s fastest growing and most recognizable organizations. We advance our customers’ business through innovative, real-world solutions within a culture that supports our communities, protects our environment and enables our team to thrive. Over the past 40+ years, we’ve grown into a significant operation of more than 80 sites across North America and Europe and 6,000 team members.
As part of our announced $100+ million investment in automation and business intelligence, we are investing $30 million in our new 285,000-square-foot state-of-the-art building in Bolton, Ontario, dedicated to our apparel and footwear customers. Join us and be part of the future!

JOB SUMMARY:
Reporting to the Operation Manager, the Inventory Control Coordinator will be responsible for maintaining a high level of inventory accuracy through a robust cycle count process, continuous training of users and transaction audits.

Shifts:
Monday to Friday, Morning shift 7am-3:30pm.

Afternoon shift: 3:30pm-midnight (please note this position will start off as morning shift 9am-5:00pm for the first 6 months. In January 2023, the afternoon position will be 3:30pm-midnight.

MAJOR RESPONSIBILIES:

• Maintains inventory accuracy, both physical and systematically by monitoring, validating and tracking inventory moves associated with all processes.
• Investigates and escalates inventory discrepancies and strives to continuously refine procedures and processes to improve quality and accuracy.
• Ensures accurate set-up, maintenance and adherence of Warehouse Management System (WMS) including but not limited to item master, part footprints, location maintenance, replenishment and cycle counts.
• Schedules, coordinates and performs planned cycle counts, count-nearzero, and physical counts in accordance with internal policies and customer requirements.
• Investigates inventory variances, adjusts inventory records if necessary, determines root cause and recommends corrective action.
• Coordinates control of damaged and defective product and customer claims, ensuring any inventory changes are accounted for and properly processed to the expectations of the customer.
• Provides feedback and where necessary, reports to management regarding operational accuracy from the results of inbound and outbound audits, inventory counts, and system related user errors.
• Communicates with management and customer regarding inventory issues including the existence, cause and resolution of inventory variances.
• Provides communication and suggests inventory and process related improvements.
• Works closely with operations team to control inventory flow and placement to maximize efficiency.
• Reports inventory control activity and performance results as further defined by management and customer service level agreements.
• Creates and maintains up to-date inventory control procedures.
• Assists where necessary in training team members on operations SOPs.

• Completion of secondary school is preferred.
• College diploma in Logistics Management is an asset.
• Minimum 2 years hands on experience in Inventory Control using a Warehouse Management System, preferably Red Prairie. (RP)

• Minimum of two (2) years previous Inventory Coordinating experience, preferably in a Warehouse environment.

• Excellent communication skills both written and verbal.
• Good computer skills. (MS Office)
• Service orientated with strong customer service skills and commitment to quality of work.
• Good mathematical skills.
• Organized and shows strong attention to detail.
• Problem solving skills with the ability to seek alternative solutions.
• Ability to adapt to changes quickly, as well as, work under time pressures.
• Ability to lift 30lbs – 50 lbs.
• Able to stand throughout the day.
• Ability to be flexible in daily work assignments.
• Ability to develop and maintain relationships with team members.
• Thorough knowledge and adherence to company policies and procedures.
• Approachable, positive interpersonal style.
• Capable of working independently and as part of a team.

• Work in an environment where safety is our first priority.
• The opportunity to build a career with a growing company.
• Medical, dental, and vision coverage for you and your family.
• Life and disability insurance.
• Wellness programs to support your family’s well-being.
• A Retirement Savings Program with a company match.
• Company team wear allowance.
• Employee Appreciation Day.
• Company sponsored social events.
• Community volunteering.