Job Description

This is a flexible position and has the option of working in our Toronto office full time, hybrid throughout the week or working entirely remotely. #LI-Remote

About the role:

As an Intranet Manager, you will be responsible for overseeing visual design, site navigation & site content on the SharePoint intranet platform. Your primary focus will be managing the intranet\'s information architecture, content, and user experience to ensure it effectively supports the organization\'s internal communication, collaboration, and information management needs. You will work closely with various departments, stakeholders, and end-users to understand their requirements, monitor the health of the underlying technology platform and optimize the intranet\'s functionality and usability.

What you will do:

• Content Management:

• Collaborate with content owners and stakeholders throughout the organization to develop an organized and intuitive information architecture for the intranet.
• Create and manage content publishing workflows, including content creation, review, approval, and archiving processes.
• Work with the Sr. Internal Content Manager to ensure the intranet content is accurate, relevant, and aligned with the organization\'s goals and branding guidelines.
• User Experience and Adoption:

• Continuously improve the user experience of the intranet by conducting user research, analyzing user feedback, and implementing usability enhancements.
• Develop & implement SEO diagnostics, strategies, and roadmaps, including periodic audits and recommend changes to increase search engine optimization.
• Collaborate with stakeholders to identify new features, functionality, and recommend integrations to meet user needs.
• Develop and deliver training programs, user guides, and documentation to promote intranet adoption and empower users to leverage its capabilities.
• SharePoint Intranet Management:

• Administer, configure, and maintain the SharePoint intranet platform, ensuring it remains responsive and up-to-date.
• Develop and implement intranet governance policies, standards, and guidelines to ensure consistent usage and content management practices.
• Monitor intranet performance, conduct regular audits, and help IT team troubleshoot issues to ensure optimal system functionality.
• Analytics and Reporting:

• Monitor intranet usage metrics, generate reports, and analyze data to measure the effectiveness of the intranet and identify areas for improvement.
• Provide insights and recommendations based on data analysis to optimize content, functionality, and user engagement.

Does this sound like you?:

• Proven experience managing SharePoint intranet platforms and managing intranet solutions.
• Strong knowledge of SharePoint architecture, features, and functionality.
• Proficiency in SharePoint administration, site customization, and web part configuration.
• Familiarity with web technologies (HTML, CSS, JavaScript) and SharePoint development tools (PowerShell, SharePoint Designer).
• Excellent project management skills with the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously.
• Strong analytical and problem-solving abilities with attention to detail.
• Exceptional communication and interpersonal skills to collaborate effectively with stakeholders, content owners, and end-users.
• Experience in user research, usability testing, and implementing user-centered design principles is a plus

Not checking every box?
Sounds like the job for you, but you don\'t think you have what it takes on paper? Reach out to us anyway! We\'re aware that members of marginalized groups typically apply only when they check every box. Vena is an inclusive workplace that considers all applicants. We value diversity-in professional backgrounds and in experiences-and are committed to providing equal opportunity and a sense of belonging for all employees and applicants. Let\'s discover together whether you could be a great fit at Vena.

Why choose Vena?

• Total Rewards: Grow with Vena and celebrate its success with our Employee Stock Option Program (ESOP). We look ahead and invest in your future with our Retirement Savings Matching Program. We also provide comprehensive health benefits through our employer group plan effective from day one.
• Unique Culture: Join us in our ongoing commitment to build a diverse and inclusive workplace. Every voice, action and idea matters at Vena.
• Career Growth: We invest in your job training, professional development and continuing education and offer an Education Subsidy. Pursue your interests and chart your growth towards a new position on your current team or a new one. Vena had 240+ employee promotions and internal moves to new roles in 2022!
• Executive Leadership: Be inspired by our executive leadership as they lead and motivate our team.
• Read what employees say about working at Vena!

Please note: All interviews will be conducted using Zoom. We believe everyone should get to work from a location that suits their job and lifestyle the best, whether that is at home, in office, or a hybrid.

Vena celebrates the differences that make us all unique and strives to make our workplace accessible however we can.

Should you require accommodation throughout any stage of the recruitment and selection process, please specify your requirements to when submitting your application and we will work with you to accommodate your needs.

We incorporate accessible practices into all of our internal roles and invite others to join us in our ongoing efforts. Find out more at

Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Vena Solutions are considered property of Vena Solutions and are not subject to payment of agency fees. To be an authorized Recruitment Agency/Search Firm for Vena Solutions, any such agency must have an existing formal written agreement signed by Vena Solutions and an active working relationship with the company. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search.

Vena Solutions