Job Description

Job Number:
J0123-0114

Job Title:
International Admissions Assistant, English Speaking Africa \xe2\x80\x93 Regular Part-time

Job Type:
Permanent PT Support (Regular)

Bargaining Unit:
PT Support

School/Department:
Finance & Business Development

Campus/Location:
Progress Campus

Pay Range:
$23.99 - $30.31/Hour

Pay Band:
PT Support 5

Hours/Week:
24

Shift Schedule:
Shifts can take place Mon Fri from 8:30 am 4:30 pm


Date Posted:
January 5, 2023

Closing Date:
January 12, 2023



(This position is initially open to regular part-time, bargaining unit employees of the college)

Centennial College recognizes and affirms Diversity, Equity and Inclusion and Indigenous ways of knowing as central to the vibrancy and uniqueness of its learning and working academic mission. We strongly encourage applications from members of Indigenous communities and all equity-deserving groups including Women, Racialized, Persons with Disabilities, and LGBTQ+ communities. We also recognize that Centennial is situated on the Treaty Lands of the Mississaugas of the Credit First Nation and pay tribute to their legacy as well as that of all First Peoples that have been and remain present here in Toronto. We recognize that First Peoples come from sovereign Nations and that part of understanding our responsibilities of residing on this territory are understanding the true history, circumstances and legacy of the Treaties signed here (such as the Toronto Purchase, Robinson-Huron Treaty and Williams Treaties) and including pre-contact Treaties and Agreements between sovereign Nations and that all peoples in this area are therefore Treaty people with obligations and responsibilities to all our relations. Position Summary The International Admissions Assistant will report to the Regional Manager, South Asia and English-Speaking Africa. The incumbent is responsible for processing the international applications and the issuing of the offer, visa, cost of living and fee statement letters to \xe2\x80\x9cnew entrants\xe2\x80\x9d for three major intake periods following a standard established admission requirements. Under the supervision and guidance of the Regional Manager, incumbents are required to work collaboratively as part of the Admissions team and are required to assess documents for all programs offered at the College. Responsibilities

• Responsible for processing the international applications and the issuing of the offer, visa, cost of living and fee statement letters to \xe2\x80\x9cnew entrants\xe2\x80\x9d and verifying, updating, monitoring and preserving integrated electronic records
• Supports team members during peak periods or as the need arises to ensure that established deadlines, goals and objectives of the International Education Office
• Review student records transcripts for completeness of data; validates and determines the admissibility of new entrants based on established standard admission criteria of each academic program
• Informs new entrants of admissions procedures, available program choices and alternatives to assist candidates in meeting their career or developmental needs
• Inputs, checks and compares electronic files to Banner Admissions on-screen data and hardcopy academic transcripts to ensure accuracy of Banner Admissions data and manually inputs required data
• Assists with assembly and mail-out of system generated acknowledgment letters, offer packages and orientation packages during peak periods
• Responds to inquiries and provides customer service to prospective students, new applicants, and the general public as it relates to the admission and registration of new entrants (servicing phone, regular mail, e-mail, fax and in-person requests). Ensures timely provision of accurate responses to a wide variety of regulatory, general and detailed information requests
• Performs other duties as assigned; this may require the incumbent to transfer to another campus during the interim assignment

Qualifications/Experience

• Two (2) year Community College diploma in International Business, Business Administration or an equivalent combination of education and related, practical experience in admissions or customer service
• Minimum one (1) year of recent related practical experience in an international customer-service, driven environment, preferably in an international student service environment
• Fluency writing and speaking in English is mandatory
• Demonstrated knowledge of PC software and integrated student information database systems (e.g. Student Information Systems, Windows, Microsoft Word, Excel, PowerPoint, Internet, College Websites).
• Familiarity with the education system of English Speaking Africa countries, including Mauritius
• Ability to work meeting deadlines and complete tasks under pressure
• Ability to maintain the strictest confidence regarding student data, departmental policies and procedures, and the Freedom of Information Protection of Privacy Act)
• Motivated to promote and provide quality customer service over the telephone, at the service counter via email, and multimedia
• Experience, knowledge and understanding of working effectively in a diverse environment

Apply online: www.centennialcollege.ca/careers Proof of credentials or equivalencies from accredited regional or federal post secondary institutions and/or their foreign equivalents will be required at the time of job offer. When applying, your cover letter and r\xc3\xa9sum\xc3\xa9 must include examples that reflect all of the requested skills and qualifications and must be submitted online by January 11, 2023 at 11:59 PM EST. Please quote Job ID J0123-0114. Misrepresentation of applicant information will be grounds for your exclusion from the competition or for dismissal should you subsequently be hired for the position. We wish to thank all applicants for their interest and advise that only those selected for an interview will be contacted. We are committed to providing persons with disabilities equal opportunities regarding all employment activities, including access to jobs and accommodations during employment as required, in accordance with the Ontario Human Rights Code (OHRC) and the Accessibility for Ontarians with Disabilities Act (AODA).