Position ID:
J0922-0597
Job Title:
Care Coordinator, Bilingual, Regular Part Time (0.6), Intake: Cornwall, Labelle, Pembroke
Job Location:
Cornwall, Labelle, Pembroke
City/Province:
Ottawa, Ontario, Canada
Posting Date:
September 19, 2022
Posting Expiry Date:
October 28, 2022
Language Requirement:
English and French
Reporting Manager Title:
Manager, Home and Community Care
Home and Community Care Support Services Champlain is one of 14 Home and Community Care Support Services organizations in Ontario. We are dedicated to ensuring our more than 64,000 patients annually receive the highest-quality health care and services at home. Our patient-care coordination teams help develop care plans for people of most ages, focused on maintaining each patient's independence and dignity. We also provide long-term care home placement services, and facilitate our patients' access to the community-based services they need.
Position Summary:
Under the general direction of the Manager, Home and Community Care, the Care Coordinator is responsible for managing a caseload of diverse patients who are living and/or dealing with a variety of health concerns. The Care Coordinator, through phone conversations, assesses the patient's care needs and develops, implements, and updates (as required) a care plan that is informed by the patient's health and psychosocial needs; and, where possible, accommodates patient and caregiver wishes. He/she also determines eligibility for and arranges for HCCSS Champlain-approved health care services and refers patients and caregivers to other community resources and programs.
As a member of the Intake Care Team, the Care Coordinator will be responsible for assessing and developing individual patient care plans over the phone for service provision. Based on patient needs the Care Coordinator will utilize a multi-disciplinary team approach to achieve optimal health outcomes. This is an in office, non-visiting role where referrals are prioritized based on the complexity, urgency and needs of each patient while adhering to Home and Community Care Support Services Champlain guidelines for care and services.
Primary Responsibilities:
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