Job Description

Alteo is looking for an Intermediate Unix Administrator (SRE) for a permanent position based in Montreal.

Your main role will be to contribute to the smooth running and optimization of operations (payment industry), by recommending the implementation of methodological and technical solutions, while ensuring compliance with processes and regulations.

Responsibilities:

• Contribute to the definition of procedures to ensure service performance

• Contribute to the study and analysis of electronic payment platform requirements
• Contribute to the analysis of operating constraints
• Contribute to the industrialization of production and implementation of the business resumption plan
• Contribute to the definition and implementation of procedures
• Contribute to the drafting of qualification and patch testing procedures
• Contribute to customer support in order to meet availability and reliability commitments

• Contribute to the handling and processing of requests and incidents
• Contribute to the definition of production release requirements
• Contribute to managing relations between customers and editors/service providers
• Contribute to the production of activity reports
• Contribute to drawing up maintenance action plans
• Contribute to the definition of service tasks: alarms, scheduling, backups and planning of processing (Batch)
• Contribute to committees with internal teams and/or customers (e.g. Steering Committee, Production Committee...)
• Contribute to user support in order to guarantee the processing of reported anomalies

• Contribute to technical support for users (2nd and 3rd levels)
• Contribute to the timely response to operating incidents (e.g. analysis, diagnosis and resolution)
• Contribute to the anticipation of user needs and system evolutions
• Contribute to technical documentation
• Contribute to the follow-up of operating incidents, by analyzing causes and taking associated corrective measures.

Profile:

• DEC/BAC in IT or equivalent
• 3-5 years\' experience in a similar role
• Familiarity with the electronic payment industry (an important asset)
• Unix server
• Databases (e.g. Oracle, PostgreSQL...)
• Batch and Shell scripting
• File transfer station (CFT, SFTP...)
• International network platforms (e.g. Edit Package Visa, Master Com...)
• Scheduling tools (e.g. AUTOMIC, $UNIVERS...)
• Network architectures and security
• Supervision platform
• Databases
• Writing technical specifications
• Customer orientation
• Compliance with commitments
• Taking the initiative
• Problem anticipation
• Reporting & Monitoring
• Sense of initiative, flexibility
• Team player
• Ability to provide support and assistance

Alteo est \xc3\xa0 la recherche d\'un Administrateur Unix Interm\xc3\xa9diaire (SRE) pour un poste permanent bas\xc3\xa9 \xc3\xa0 Montr\xc3\xa9al.

Votre r\xc3\xb4le principal sera de contribuer au bon fonctionnement et \xc3\xa0 l\'optimisation des op\xc3\xa9rations (industrie de la mon\xc3\xa9tique), en pr\xc3\xa9conisant la mise en \xc5\x93uvre de solutions m\xc3\xa9thodologiques et techniques, tout en veillant au respect des processus et r\xc3\xa9glementations.

Responsabilit\xc3\xa9s:

• Contribuer \xc3\xa0 la d\xc3\xa9finition des proc\xc3\xa9dures dans le but d\'assurer la performance des services

• Contribuer \xc3\xa0 l\'\xc3\xa9tude et l\'analyse des besoins en mati\xc3\xa8re de plateforme d\'exploitation mon\xc3\xa9tique
• Contribuer \xc3\xa0 l\'analyse des contraintes d\'exploitabilit\xc3\xa9
• Contribuer \xc3\xa0 l\'industrialisation de la production et la mise en \xc5\x93uvre du plan de reprise des activit\xc3\xa9s
• Contribuer \xc3\xa0 la d\xc3\xa9finition et la r\xc3\xa9alisation des proc\xc3\xa9dures
• Contribuer \xc3\xa0 la r\xc3\xa9daction des proc\xc3\xa9dures de qualification et de test des correctifs
• Contribuer au support client dans le but de respecter les engagements de disponibilit\xc3\xa9 et de fiabilit\xc3\xa9

• Contribuer \xc3\xa0 la prise en charge et le traitement des demandes et des incidents
• Contribuer \xc3\xa0 la d\xc3\xa9finition des pr\xc3\xa9requis de mise en production
• Contribuer \xc3\xa0 la gestion de relation entre les clients et les \xc3\xa9diteurs/fournisseurs de service
• Contribuer \xc3\xa0 la production des rapports d\'activit\xc3\xa9
• Contribuer \xc3\xa0 l\'\xc3\xa9laboration des plans des actions de maintenance
• Contribuer \xc3\xa0 la d\xc3\xa9finition des t\xc3\xa2ches de servitude : alarmes, ordonnancement, sauvegardes et planifier les traitements (Batch)
• Contribuer aux Comit\xc3\xa9s avec les \xc3\xa9quipes internes et/ou les clients (e.g. Comit\xc3\xa9 de Pilotage, Comit\xc3\xa9 de Production\xe2\x80\xa6)
• Contribuer au support utilisateurs dans le but de garantir le traitement des anomalies remont\xc3\xa9es

• Contribuer au support technique aux utilisateurs (2e et 3e niveaux)
• Contribuer \xc3\xa0 l\'intervention sous contraintes de d\xc3\xa9lais lors des incidents d\'exploitation (e.g. analyse, diagnostic et r\xc3\xa9solution)
• Contribuer \xc3\xa0 l\'anticipation des besoins des utilisateurs et les \xc3\xa9volutions du syst\xc3\xa8me
• Contribuer \xc3\xa0 la documentation technique
• Contribuer au suivi des incidents d\'exploitation, en analysant les causes et prenant les mesures correctives associ\xc3\xa9es

Profil:

• DEC/BAC en IT ou l\'\xc3\xa9quivalent
• 3-5 ann\xc3\xa9es d\'exp\xc3\xa9rience dans un r\xc3\xb4le similaire
• Familier avec l\'industrie de la mon\xc3\xa9tique (atout important)
• Serveur Unix
• Bases de Donn\xc3\xa9es (e.g. Oracle, PostgreSQL\xe2\x80\xa6)
• Scripting Batch et Shell
• Station envoi fichier (CFT, SFTP\xe2\x80\xa6)
• Plateformes R\xc3\xa9seaux Internationaux (e.g. Edit Package Visa, Master Com\xe2\x80\xa6)
• Outils d\'ordonnancement (e.g. AUTOMIC, $UNIVERS\xe2\x80\xa6)
• Architectures et s\xc3\xa9curit\xc3\xa9 des r\xc3\xa9seaux
• Plateforme de Supervision
• Bases de Donn\xc3\xa9es
• R\xc3\xa9daction de sp\xc3\xa9cifications techniques
• Orientation Client
• Respect des engagements
• Prise d\'initiative
• Anticipation des probl\xc3\xa8mes
• Reporting & Monitoring
• Sens de l\'initiative, flexibilit\xc3\xa9
• Joueur d\'\xc3\xa9quipe
• Capacit\xc3\xa9 \xc3\xa0 apporter support et assistance

Alteo