Job Description

Welcome Home!

We're more than Canada's largest independent hardware and building supplies retailer--we're part of communities across the nation.

Bridge the Gap Between Business and Technology

As an Intermediate Systems Analyst, you will be responsible for process and information design/modeling, documenting changes to the business architecture, analyzing requirements, and collaborating with technical teams to deliver solutions that meet stakeholder needs. Your primary focus will be managing the business and system requirements of stakeholders, including the leadership team, customers, and end-users. Led by the Assistant Manager, IT Business Solutions, this role is ideal for a technically skilled professional who excels in collaboration, supports seamless technology integration, and builds strong relationships with stakeholders.

Ready to make an impact in a new role? Here's how:

Support the management team/stakeholders in understanding and defining their IT business and system requirements needed to support current and future business applications. Perform a requirement analysis and work with Enterprise and Technical Architecture, to understand potential solutions to meet the business needs. Prepare process design/modelling, information design/modelling to review with leadership and determine the design solution will best meet the overall business objectives. Working in an agile/scrum or waterfall environment and/or support environment with other Information Technology team members, vendors and business partners will design solutions, based on business requirements. Work with Developers to develop modules based on approved design specifications. Plan unit testing of modules, working with Systems and Regression test teams. Support the Business during User Acceptance Testing. Work closely with other IT team members to ensure architectural integrity and product quality. Prepare all supporting documentation including project estimates, and documentation on all changes to business architecture. Dependent on project may be responsible for selecting/procuring services and software from vendors; configuring 'Off the Shelf' solutions including interaction with vendors; supporting project team members through the development and implementation stage of projects or support. Ensure deadlines are met with a high level of quality, while adhering to architectural principles and following defined processes. Ensure issues are escalated in a timely and appropriate manner, by establishing good communication and relationships with team members and management.

We're looking for:

Diploma in Information Technology, Programming or Systems Analysis. A minimum of three to five years of proven experience in an IT Business Analyst or System Analyst role. Full understanding of multiple SDLCs (Agile/Scrum, Waterfall). Proficient with Microsoft technologies, including Azure DevOps, Microsoft Fabric, Power Platform (Power Apps, Power Automate, Power BI). Experience working with Microsoft Dynamics 365 or similar retail ERP platforms. Demonstrated understanding of ITIL or Software Development best practices and processes. Strong problem-solving, communication, collaboration, and people skills. Must have initiative, be results-oriented, and able to work independently and as part of a team. May be required to work irregular hours to support the applications or to meet deadlines. The ability to be onsite three days a week at our corporate office in St. Jacobs, to accommodate our hybrid working model.

How we'll make you feel at Home

Our Team Members enjoy life at Home with our strong culture of support and inclusion, excellent benefits, and a team that always has your back. You will receive:
Competitive earnings opportunity. Annual Incentive/Bonus Program. Comprehensive Benefits Program including: + Health, Dental, Vision, Paramedical, Disability coverage, Out of Country Travel Insurance, Life Insurance, Employee Family Assistance Program.
Defined Contribution Pension Plan with Company Match, and choice of contribution level. Group RRSP. Discounts from our corporate retail stores. Home & Auto Insurance discounts. Competitive vacation time. Personal and sick time. Employee Discount Program through Venngo WorkPerks.


Bring your unique skills, thrive with interesting and challenging work, and experience what it's like at Home.

Apply today - this is a great opportunity to join a

proudly Canadian company that is 100%

ready to help you build your future.

Home Hardware recognizes the value of a diverse team. We believe that different perspectives, backgrounds, and experiences make us stronger as an organization. Applicants representing the full diversity of communities in Canada are encouraged to apply with confidence. Please let us know if you require accommodation during the recruitment process.

Canadians call us Home Hardware. We call it Home.

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