Job Description

Job Summary

We are seeking a motivated and detail-oriented Intermediate Systems Administrator to join our dynamic IT team. In this role, you will support the management and maintenance of our IT infrastructure, ensuring optimal performance and security of our systems. You will work closely with senior administrators and engineers to implement solutions that enhance our service-oriented architecture and contribute to the overall efficiency of our operations.

Primary Responsibilities: (some after-hours and on-call work will be required):

Backup Operations

(all on-prem and cloud systems for compliance with corporate policy)

Assist Senior Systems Admin with implementing:

- Backup systems (hardware, software, storage)

- Reporting dashboards for leadership visibility

- Regular monitoring and auditing of performance and consistency of all backup systems.

- Periodic testing of quality of critical backups by restoring to DRP facility

Network Operations

Respond to and restore:

- Network disruptions (both virtual and physical aspects)

- System failures (hardware, virtual machines, operating systems, etc.)

- Service failures (MS 365 services such as Teams, Outlook, Sharepoint, Power BI etc.)

- Standard on-prem service failures (DHCP, DNS, SMB file shares, Active Directory, etc.)

Assist Senior Systems Admin with

- Designing and implementing network infrastructure

- Testing failover scenarios

- Maintaining network documentation

Assist Development team with restoring in-house WMS Application failures

Security Operations

(in conjunction with senior staff as needed):

Respond to, communicate, secure, and quarantine (both virtual and physical IT) compromises:

- Networks (wired and wireless)

- Systems

- Data

- Accounts (both on-prem and cloud)

Regularly audit the NMS logs to identify, inform, and address any threats that need to be mitigated

Regularly assist Senior Systems Admin to review IT design, vendor selection, and implementation for defects that could be exploited

Business Operations

(backup role; IT Technician role is primary for these duties):

- Account creation/change/deletion/reset, etc.

- Audit accuracy and consistency of employee IT account details

- File restore requests (where self-service is not available)

- Desktop hardware (including OS) deployment & maintenance

- Printer (thermal labels, laser, inkjet) setup & maintenance

Qualifications

Diploma(s) and/or certificate(s) from a recognized institute AND 2 years of experience for at least TWO disciplines:

- Advanced Powershell Language

- Advanced Linux and/or Windows OS theory, installation, and operation covering clusters, HCI, SDN, SDS, Virtualized

- Azure cloud deployment and operations

- Advanced wireless network installation and operation

- Cisco CCNA

- Able to travel to USA and not prohibited from working under an L1B visa (

sponsored by Think Logistics

)

Leadership experience:

- Mentoring and developing others

- Facilitating training

- Scheduling work

Experiential Assets (not required for role)

Working knowledge of:

- SYSPRO Financial Software

- Power BI/MS-SSAS Cube data models

- Power BI Data Visualization software

- OpenNMS

- NetBox

- Sharepoint Online

- MS SQL Server

Project coordination or management

Experience in a large (1000+ person) organization

We support a barrier-free workplace supported by the company's accessibility plan. Should you require accommodation at any point during the recruitment process, please let us know.

Job Types: Full-time, Permanent

Benefits:

Dental care Disability insurance Employee assistance program Extended health care Life insurance On-site parking Paid time off Vision care
Work Location: In person