We recognize that the construction industry is changing at a rapid pace and we continually strive to be at the forefront. Our core
values
empower people to deliver great careers to one another and develop creative solutions for complex problems on some of the most exciting projects. It doesn't matter what your expertise and craft is - there are no boundaries. We are a group of professionals with a variety of expertise within pre-construction, construction, and post-construction. To learn more, check out our Cradle to Grave services and hear from our team directly about what a career at EllisDon could look like for you. As you can see, we are a diverse bunch.
Above all, we are a group of individuals with unique experiences and at EllisDon, we choose to celebrate the strength in our differences, every day. EllisDon's commitment to Inclusive Diversity is to work together to create an environment where every employee feels safe to be their true and authentic self. Ultimately, EllisDon's purpose is to provide people with similar values the opportunity to achieve to their full potential; to deliver that opportunity for great careers to one another; and to contribute meaningfully to the community we share with others.
In case you're curious, here's what the industry
thinks of us
and some cool
things we have done
.
You, as an Intermediate Infrastructure Analyst will:
Provide support and maintain our IT systems across networking, server, and end-user environments with the expansion of the Valley Line LRT.
Monitor, maintain, and troubleshoot network infrastructure, including switches, routers, and industrial networking equipment (e.g., Cisco, MOXA)
Support and administer Windows and/or Linux servers, including patching, performance monitoring, and backup routines
Provide desktop support including installation, configuration, and troubleshooting of hardware and software for end-users
Manage user accounts, groups, and permissions using tools such as Active Directory and Group Policy
Create and maintain detailed technical documentation including network diagrams, SOPs, asset inventories, and incident logs
Maintain and support IT equipment across offices and remote locations, including troubleshooting cabling and connectivity issues
Participate in a 24/7 On-Call rotation for critical IT incidents and emergencies
Work flexible shifts, including weekends, holidays, and nights when scheduled
Ensure timely response and resolution of IT support tickets according to SLAs
Collaborate with cross-functional teams and vendors on infrastructure-related projects or escalations
Is this the right role for you?
3+ years of experience in IT infrastructure or system support roles
You have Certifications such as CCNA, Network+, MCSA/MCSE, or CompTIA Server+
Strong understanding of networking protocols and services (TCP/IP, VLAN, DNS, DHCP, VPN)
Hands-on experience with Cisco and MOXA equipment
Experience with Windows Server administration (roles, services, backups)
Proficiency in desktop management for Windows OS environments (imaging, deployment, patching)
Solid knowledge of IT support best practices and troubleshooting methodologies
Strong written and verbal communication skills
Ability to work independently and handle multiple priorities under pressure
Willingness to work rotating shifts and participate in on-call rotations
Experience in industrial or manufacturing IT environments
Familiarity with ITSM/ticketing systems (e.g., ManageEngine)
Exposure to monitoring and alerting tools (e.g., PRTG, Zabbix, SolarWinds)
Basic scripting (PowerShell, Bash) is a plus
Working Conditions:
Rotational shift work and on-call responsibilities
Office and on-site environment with potential travel to remote locations
May involve physical activity such as lifting equipment, running cables, etc
EllisDon is proud to provide this unique career opportunity that provides continuous learning, opportunity for growth, and a competitive compensation package within an environment that is committed to inclusion and respects diversity.
Go ahead and be yourself. We'll pay you for it!
We are an equal opportunity employer. We welcome people of any age, culture, subculture, gender identity or expression, sexual orientation, nationality, ethnicity, race, size, mental or physical status, veteran status, religion, language, political opinion, working-style preference, family status, education, and socio-economic status. The EllisDon core values of Integrity and Mutual Respect welcomes
everyone
, at work and in the community, and our value of Mutual Accountability, means that we all have a role to play. As an EllisDon employee, this will ultimately be
your
commitment to Inclusive Diversity.
Accommodation for Applicants with disabilities will be made during the recruitment process when requested.
We are committed to providing a positive candidate experience and ensuring timely updates are provided to all candidates. If you haven't already, be sure to create a profile on our Careers page here to remain up to date on the status of your application and learn about new career opportunities as they arise.
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