Job Description

Intensive Case Manager - Wesley Youth Housing

Posting #:

4088

Posting Date:

05/22/2025

Posting Closing:

06/17/2025

Have you heard of us?

Wesley is a long-standing local non-profit and a certified Ontario Living Wage Network (OLWN) employer. We are passionate about assisting people struggling with poverty. Our work is focused on children and family programs, housing & homelessness, and resettling newcomers to Canada in Hamilton, Halton, and Brantford.





We are deeply committed to fostering a diverse and inclusive workplace where every individual feels valued and respected. Our Equity, Diversity, and Inclusion (EDI) policies are integral to our mission and practices. We believe that a diverse team brings a wealth of perspectives and experiences that enhance our ability to serve our community effectively.





All members of our organization are expected to embrace and actively participate in our EDI initiatives. By joining our team, you will be contributing to an environment that promotes equity, respect, and inclusion for all.

Are you the one we're looking for?

We are seeking a dynamic, highly motivated

Intensive Case Manager

who demonstrates our values of compassion, accountability, responsiveness, and empowerment; to our clients, families, and each other.





The

Intensive Case Manager

works out of the Wesley Youth Housing program, which provides service to up to 19 youths who are homeless or at imminent risk of homelessness. They provide case management services, assessments, and light-touch counseling.





This position is a

unionized full-time temporary

position. The contract is until December 31, 2025, with the possibility of extension. The rate of pay is

$21.62

.

Key Responsibilities:

Ability to establish a strong positive rapport with a diverse group of youth by being friendly, non-judgmental, non-intrusive, and approachable.

Oversee the 19-unit program and residents, handling issues that may arise within a single-staffed team.

Engage youth in a meaningful way by providing counseling, case management, information, support, and advocacy.

Complete statistics, client files, daily logs, incident reports, Serious Occurrence Reports, and other administrative documentation, as required.

Complete case manager duties such as intakes, assessments, and discharges, complete OW applications, ODSP applications, and housing applications, and submit landlord letters, and direct deposit forms with youth.

Work collaboratively with community partners and ensure proper communication and sharing of information to better support our clients

Manage crises as they may arise

Complete household cleaning responsibilities as required.

Ensure accurate and appropriate case coordination. Keep accurate/updated client files ensuring they are maintained and that challenging cases/concerns are raised at unit meetings with the manager and/or with case conferencing.

Adhere to appropriate disclosures regarding confidentiality and relevant legislation.

What you will bring:

Minimum of S.S.W. diploma, BSW, or post-secondary education in a related field.

Member, in good standing, of the Ontario College of Social Workers and Social Service Workers, or a willingness to obtain in the first 6 months.

Minimum 1 year providing direct case management, as a prime worker.

Strong communication skills both verbally and in writing. French speaking would be an asset. Must be proficient with Microsoft Outlook, Word, and Excel with troubleshooting ability.

Non-violent crisis intervention, positive space, ASSIST, and 1st aid/CPR training is required.

Ability to work flexible hours. Working on a rotational schedule of 4 weeks of day shifts Monday to Friday 7:00am- 3:00pm and 4 weeks of afternoon shifts Monday to Friday 3:00pm to 11:00pm.

Invest in Yourself as we Invest in You! Wesley offers...

A positive work culture that prioritizes all staff having an opportunity to contribute A supportive team that will empower you to achieve great milestones! Fun and engaging organizational events such as our Staff Appreciation Event Professional development and training opportunities Employee Assistance Program Available Immediately Employee Discounts


Please Apply Via:

Our Wesley Bamboo Portal:

1. Click on this link: https://wesley.bamboohr.com/jobs/



2. From there you can access all of Wesley's job postings





Wesley is an equal-opportunity employer. We encourage applications from all qualified applicants. Only candidates selected for an interview will be contacted. No phone calls, please. More information about Wesley can be found on our website at www.wesley.ca.