Job Description

Diversion Case Manager - Wesley Youth Housing

Posting #:

4091

Posting Date:

05/23/2025

Posting Closing:

06/20/2025 4:00 PM

Have you heard of us?

Wesley is a long-standing local non-profit and a certified Ontario Living Wage Network (OLWN) employer. We are passionate about assisting people struggling with poverty. Our work is focused on children and family programs, housing & homelessness, and resettling newcomers to Canada in Hamilton, Halton, and Brantford.



We are deeply committed to fostering a diverse and inclusive workplace where every individual feels valued and respected.


Our Equity, Diversity, and Inclusion (EDI) policies are integral to our mission and practices. We believe that a diverse team brings a wealth of perspectives and experiences that enhance our ability to serve our community effectively.



All members of our organization are expected to embrace and actively participate in our EDI initiatives. By joining our team, you will be contributing to an environment that promotes equity, respect, and inclusion for all.

Are you the one we're looking for?

We are seeking a dynamic, highly motivated

Diversion Case Manager

who demonstrates our values of compassion, accountability, responsiveness, and empowerment to our clients, families, and each other.



The

Diversion Case Manager

is a staff in the Diversion Program collaborative initiative that emerged from the Street Youth Planning Collaborative and is in partnership with the Catholic Children's Aid Society, Social Planning and Research Council, Good Shepherd Youth Services, and Wesley (employer).





The

Diversion Case Manager

works to coordinate care between the partner organizations and cases manage clients in the community. This position will also coordinate care for the Diversion bed youth located at Wesley Youth Housing through direct case management, family reunification and mediation, assistance to obtain safe housing and co-ordination of the support Wesley Youth Housing staff provide to Diversion beds in Diversion Case Manager non-working hours.



This position is a

unionized, full-time, permanent

position. The rate of pay is

$23.91

per hour.

Key Responsibilities:

Will successfully engage and support youth to transition to and sustain successful, permanent living arrangements.

Develop policies and procedures as they pertain to the Diversion Bed program at Wesley Youth Housing, complete with an analysis of processes and revamping when appropriate.

Manage issues pertaining to case management and Diversion operations that may arise.

Provide case management for the Diversion Bed Program.

Complete statistics, client files, case notes, incident reports, and other administrative documentation, as required.

Support the assessment and intake of youth to Diversion beds applying a risk lens and communicating any challenges or concerns in a timely manner.

Coordinate additional Mental Health supports when required

Assist youth in areas such as job searches, self-care, problem-solving, healthy lifestyle choices, budgeting/money management, community, tenancy/landlord issues, and various other instructional and training opportunities.

Attend internal and external team meetings, and complete required documentation, data collection, and reporting within required timelines.

Maintain positive working relationships with partner agencies.

Coordinate with child welfare, shelter staff, and community resources to ensure gaps are met and the best service delivery is available, supporting youth who can be diverted from homelessness.

Assist youth in maintaining safe, affordable housing options.

Committed to anti-oppression values of justice, equity, and respect for the beliefs and beliefs and traditions of others.

Perform other duties as may be assigned.

What you will bring:

Social Services Worker Diploma, Bachelor of Social Work, or equivalent.

A member in good standing with the College of Social Workers and Social Service Workers or willingness to register.

Experience in family mediation, emotion-focused family therapy, and trauma-informed care; certification preferred.

Must have a minimum of 2 years' experience working with street-involved/homeless youth in a direct and independent case management role.

Valid Ontario Driver's License and vehicle.

NVCI, Positive Space, Asist, and Mental Health First Aid are required for this position.

Invest in Yourself as we Invest in You! Wesley offers...

A positive work culture that prioritizes all staff having an opportunity to contribute A supportive team that will empower you to achieve great milestones! Fun and engaging organizational events such as our Staff Appreciation Event Professional development and training opportunities Full Health & Dental Benefits (Eligible After Three Months) Personal & Vacation Days RRSP Contribution Program (Eligible After One Year) Employee Assistance Program Available Immediately Employee Discounts




Please Apply Via:

Our Wesley Bamboo Portal:

Click on this link: https://wesley.bamboohr.com/jobs/

From there you can access all of Wesley's job postings



Wesley is an equal-opportunity employer. We encourage applications from all qualified applicants. Only candidates selected for an interview will be contacted. No phone calls, please. More information about Wesley can be found on our website at www.wesley.ca.