Job Description

Coverdale Justice Society

Position:

Intensive Case Manager

Reports to:

Prevention Outreach Manager

Location:

Halifax, NS

Hours of Work:

Monday-Friday 9:00am-4:30pm with flexibility

Salary:

$50,960

Start Date:

August 5th, 2025

About Coverdale:

Coverdale Justice Society is a community-based organization dedicated to improving access
to justice, promoting alternatives to traditional justice systems, and enhancing public safety and well-being, with a focus on primarily serving communities of criminalized women and gender diverse individuals, including Indigenous and African Nova Scotian women, trans and queer people, and those affected by gender-based violence and poverty. Coverdale aims to support individuals impacted by historical and ongoing colonization, racism, sexism, homophobia, and other forms of marginalization and oppression. Our services include court- based, housing-based, and community-based support. Rooted in core values such as empathy, justice, and courage, Coverdale strives to find innovative ways to make real and lasting change for women and gender-diverse people.

Position Summary:

Reporting to the Prevention Outreach Manager, the Intensive Case Manager is responsible for providing direct support for women and gender diverse individuals navigating the justice system and homelessness in the Halifax Region, ensuring access to stable housing and community resources. This role involves case management, advocacy, and program delivery aligned with the Coverdale Justice Society's mission, vision, and values. The Intensive Case Manager manages a caseload, developing strength-based case plans using Housing First and harm reduction approaches, and supporting clients in securing and maintaining housing.

Key Responsibilities

Agency Participation:

Attend meetings, represent the organization at community gatherings, and participate in case conference meetings. Engage in safety protocols and monitoring duties Undertake responsibilities including intake processes, partnership meetings, case conferencing, training and committee work.

Program Alignment:

Ensure program delivery aligns with Coverdale Justice Society's mission, vison and values, particularly focusing on supporting justice-involved and homeless women, girls and gender diverse individuals.

Caseload Management:

Manage a caseload of 10-12 individuals, providing weekly support Develop individualized, strength-based case plans utilizing Housing-First and HarmReduction Principles Monitor progress towards individual goals

Housing Support:

Offer in-home and community support to ensure housing stability Assist with locating housing for individuals transitioning out of homelessness Help clients navigate systems for obtaining and maintain housing

Documentation and Reporting:

Maintain up-to-date, accurate case files, and client progress records Use HIFIS database for documentation and reporting, adhering to agency and funder standards

Client Advocacy and Support:

Assist clients with housing applications, attend lease signings, and provide necessary information on CJS programs. Advocate for client's rights at individual and systemic levels Support clients with essentials for new housing, including financial management as per finance policy

Resource Connection:

Provide intake, assessment, referral services, crisis intervention, eviction prevention and outreach medication. Connect clients with community resources and activities Work with housing market sectors to ensure appropriate client placement

Community and Landlord Relations:

Liaise with landlords and property managers within the region Monitor and support clients housing stability, being available for crisis situations

Confidentiality and Professionalism:

Maintain confidentiality, privacy, and professional boundaries Compile data for the evaluation of housing initiatives

Organizational Development:

Contribute to the development of the CJS Participate in internal committees, projects and activities Assist in the development of client-centered programs and services

Team Collaboration:

Work collaboratively with team members and partnering agencies Adhere to all policies of Coverdale Justice Society

Additional Duties:

Perform other related duties as assigned.

Required Competencies

Must have a calid Nova Scotia driver's license A vehicle and appropriate auto insurance to provide transportation for programparticipants as needed is required for this position Bachelor's degree in social work, counselling or psychology is an asset but not required Energetic and self-direct, with effective time management and organizational skillsincluding the ability to deal with several priorities at the same time Well-developed interpersonal conflict resolution Proficient in Office265 and Microsoft Office Eager to learn new systems and adopt improved best practices Must demonstrate initiative and work autonomously

Benefits

Comprehensive Benefits Work cell phone and lap top 2 weeks vacation 12 personal days Training and development opportunities

Application Process:

Interested candidates should submit a resume and cover letter outlining their qualifications and experience to employment@coverdale.ca.

Coverdale Justice Society is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We encourage applications from Black, Indigenous and gender diverse persons, and other marginalized communities.

Only those selected for an interview will be contacted. No phone calls please.

Job Type: Casual

Pay: $50,960.00 per year

Benefits:

Dental care Extended health care Paid time off Vision care
Work Location: In person

Expected start date: 2025-08-05