Job Description

Integration Service Technician I

Pay $21.00 to $25.00 / Hrly

Hours 6:30am to 4:00pm

Job Purpose:



Responsible for assembling, installing, and configuring hardware and software components. Performs diagnostic testing on configured or assembled computers and related products. Troubleshoots issues encountered during operations using internal technical support resources.



Responsibilities:

Install, configure, test, and diagnose hardware and software on computers and related equipment.


Assemble computer systems and related products following established work instructions. Refurbish products, including repacking, reimaging, disassembling, reassembling, and cleaning. Perform rework on assemblies or systems based on test results. Test and troubleshoot desktops, laptops, monitors, and computer accessories; may assist with basic bench repairs (PCs, laptops, LCD monitors) - site-specific. Assist in developing test specifications from written requirements, procedures, blueprints, drawings, and diagrams - site-specific. Log and track orders accurately using established procedures; assist with customer technical support when required. Troubleshoot configuration issues during setup. Complete ISO awareness training and training on new software and hardware releases. Document and follow ISO processes and procedures. Provide product specifications, configuration details, and service offerings to internal associates and TD Synnex customers as needed. Prepare technical reports when required. Perform material handling duties and ensure accurate record keeping. Maintain a professional, clean, and safe work environment. Perform additional duties as assigned. Meet attendance and accountability standards.


Knowledge, Skills, and Experience:

Experience:

Entry-level (0-1 year of relevant work experience)

Education:

High school diploma required

Certifications:

A+, Server+, and relevant OEM certifications (HPI, Lenovo, Microsoft, Cisco) Strong organizational and time management skills; ability to drive tasks to completion. Will work constructively under pressure and meet deadlines. Maintain confidentiality of sensitive information. Demonstrate sensitivity to the needs and concerns of others. Ability to lift and transport up to 50 lbs. Basic proficiency in computer systems and applications. Ability to quickly learn and adapt to new systems and technologies.


Working Conditions:

Distribution center environment may include (but not limited to): exposure to extreme temperatures; high noise levels; high places; wet and/or humid conditions; outside weather conditions. Clean room environment requiring ESD (Electrostatic Discharge) protection. Consistent non-standard work hours or overtime as business requires.

Technicien(ne) de service en integration I

Salaire : 21,00 $ a 25,00 $ / heure

Horaire : de 6 h 30 a 16 h 00

Objectif du poste

Responsable de l'assemblage, de l'installation et de la configuration des composants materiels et logiciels. Effectue des tests diagnostiques sur les ordinateurs et produits connexes configures ou assembles. Resout les problemes rencontres durant les operations en utilisant les ressources de soutien technique internes.

Responsabilites

Installer, configurer, tester et diagnostiquer le materiel et les logiciels sur les ordinateurs et l'equipement connexe. Assembler les systemes informatiques et les produits connexes conformement aux instructions de travail etablies. Remettre a neuf les produits, y compris le reemballage, la reimagerie, le demontage, le remontage et le nettoyage. Effectuer des reprises sur les assemblages ou systemes en fonction des resultats des tests. Tester et depanner les ordinateurs de bureau, portables, moniteurs et accessoires informatiques; peut aider aux reparations de base en atelier (PC, portables, moniteurs LCD) - specifique au site. Contribuer a l'elaboration des specifications de test a partir des exigences ecrites, procedures, plans, dessins et schemas - specifique au site. Consigner et suivre les commandes avec exactitude selon les procedures etablies; fournir un soutien technique aux clients au besoin. Resoudre les problemes de configuration lors de la mise en place. Suivre la formation continue sur la norme ISO et sur les nouvelles versions de logiciels et de materiels. Documenter et appliquer les processus et procedures ISO. Fournir les specifications des produits, les details de configuration et les offres de services aux collegues internes et aux clients de TD Synnex au besoin. Preparer des rapports techniques lorsque requis. Effectuer des taches de manutention et assurer la tenue de dossiers. Maintenir un environnement de travail professionnel, propre et securitaire. Executer toute autre tache assignee. Respecter les normes de presence et de responsabilite.

Connaissances, competences et experience

Experience :

Niveau debutant (0 a 1 an d'experience pertinente)

Formation :

Diplome d'etudes secondaires requis

Certifications :

A+, Server+, et certifications OEM pertinentes (HPI, Lenovo, Microsoft, Cisco) Excellentes competences organisationnelles et en gestion du temps; capacite a mener les taches a terme. Capacite a travailler de maniere constructive sous pression et a respecter les echeances. Maintenir la confidentialite des informations sensibles. Faire preuve de sensibilite aux besoins et preoccupations des autres. Capacite a soulever et transporter jusqu'a 50 lb. Maitrise de base des systemes et applications informatiques. Capacite a apprendre et a s'adapter rapidement aux nouveaux systemes et technologies.

Conditions de travail

Environnement de centre de distribution pouvant inclure (sans s'y limiter) : exposition a des temperatures extremes; niveaux sonores eleves; hauteurs; conditions humides; conditions meteorologiques exterieures. Environnement de salle blanche necessitant une protection contre les decharges electrostatiques (ESD). Horaires non standard ou heures supplementaires frequentes selon les besoins de l'entreprise.

Key Skills

Integration, Mobile Apps, Operations Improvement, Technical skills



At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What's In It For You?

Elective Benefits:

Our programs are tailored to your country to best accommodate your lifestyle.

Grow Your Career:

Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.

Elevate Your Personal Well-Being:

Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.

Diversity, Equity & Inclusion:

It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.

Make the Most of our Global Organization

: Network with other new co-workers within your first 30 days through our onboarding program.

Connect with Your Community:

Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don't meet every single requirement? Apply anyway.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!