Job Description

Beckett Personal Injury Lawyers is focused exclusively on personal injury litigation. We have built a reputation for excellence in all areas of litigation and we have a strong commitment to exceptional client services.

We have an opening for an Intake Specialist with a minimum of 2 years' experience in an administrative role. The position offers a collegial work environment as part of a small team, with room for professional growth. Reliability is essential, so physical attendance and commitment to this "in the office" job are vital. This role requires exceptional communication skills, attention to detail, and the ability to handle sensitive situations with empathy and professionalism.

Key Responsibilities:

Answer and screen incoming calls, emails, and online inquiries from prospective clients Collect detailed information about potential personal injury claims, including but not limited to motor vehicle accidents, slip and falls, and sexual abuse claims Schedule consultations with lawyers and coordinate follow-ups Maintain accurate records of client interactions in the firm's database Provide general information about the firm's services while maintaining client confidentiality Support the legal team in administrative tasks as needed

Qualifications:

Previous experience in a legal, medical, or customer service environment is preferred Strong verbal and written communication skills Highly organized, detail-oriented, and able to manage multiple priorities Ability to handle sensitive and emotional situations with discretion and empathy Comfortable working in a fast-paced environment Proficiency with Microsoft Office
If you are looking for the opportunity to join a well-established litigation practice please forward your resume to Patti Mitchell, Beckett Personal Injury Lawyers, 630 Richmond Street, London, Ontario, N6A 3G6 or via e-mail to careers@beckettinjurylawyers.com.

Beckett offers a compensation and group benefits package that is competitive with industry standards.

Beckett is committed to enhancing equality, diversity and inclusion in the workplace. If you require accommodation during the application or interview process, please contact us at 519-673-4994. We encourage all qualified individuals to apply, but only those selected for an interview will be contacted. We thank you for your interest in our firm.

Job Types: Full-time, Permanent

Pay: From $25.00 per hour

Expected hours: 35 per week

Benefits:

Company events Dental care Disability insurance Extended health care Life insurance Paid time off RRSP match Vision care
Work Location: In person