Intake Caseworker Motor Vehicle Accidents

Toronto, ON, CA, Canada

Job Description

Overview


We are seeking a dedicated and compassionate Kinesiologist or PTA Case Worker to join our team. The ideal candidate will play a crucial role in supporting individuals after recent accident or injury. This position requires strong interpersonal skills and a commitment to helping clients navigate their circumstances effectively.

Responsibilities



Duties & Responsibilities

Coordinator will be responsible for the intake andscheduling of incoming referrals for Neurology, Psychiatry, Orthopedics, Pain Management, Physiotherapy, Occupational Therapy, Chiropractic care and other disciplines.

Eligibility Verification:

Verify eligibility for specific programs or services based on established criteria, for both MVA and non-MVA cases

Intake Questionnaires:

The coordinator will have the patient complete various intake assessments and surveys in order to recommend the best available services for the patient. A short list and training for each objective intake assessment is provided. Examples include the Post-Concussion Symptom Scale and the ADL Checklist.

Documentation and Record Keeping:

Maintain accurate records of client information, including medical history, personal details, and eligibility assessments.

Patient/Client Communication:

Communicate with clients, answer their questions, and provide guidance throughout the intake process.

Customer Service:

Provide excellent customer service, ensuring clients feel welcome and supported.

Other Duties as Assigned

: From time to time or as needed, iScope will require the Coordinator to act in an administrative role not exactly described or placed within the above-described Duties and Responsibilities. These administrative responsibilities may be assigned for up to 4 weeks at a time, and may include but are not limited to training support staff, supervising transitions to new systems or away from old systems, calling clients/patients/referral sources, conflict resolution, culture building, leadership or team building meetings, other community engagement, virtual meetings or engagements.

Experience



A background in Kinesiology or related fields is preferred, with experience/knowledge in the Ontario Motor Vehicle Standard Accident Benefits system being highly desirable. Familiarity with motivational interviewing techniques to effectively engage clients in their treatment plans. Previous supervisory experience is advantageous for those looking to guide less experienced staff members. Join our team as a Case Worker and make a meaningful difference in the lives of those we serve!
Job Type: Full-time

Pay: $44,184.62-$55,787.93 per year

Education:

Bachelor's Degree (preferred)
Location:

Toronto, ON M4N 1Z7 (preferred)
Work Location: In person

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Job Detail

  • Job Id
    JD2835593
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Toronto, ON, CA, Canada
  • Education
    Not mentioned