Job Description

Are you a fresh graduate or looking for a job for a long time? Well, this job might be for you.Who We Are:AO Globe Life is a leading provider of Life and Health Insurance. We are passionate about providing top-notch support to our customers and need you to help us achieve that!As Insurance Customer Service Representative, you will be a company ambassador by delivering a high level of professionalism and quality through the delivery of exceptional customer service and support by utilizing strong verbal and written communication skills and effective techniques.About Us:At AO Globe Life, we believe in delivering exceptional customer experiences! We are a dynamic team dedicated to innovation and customer satisfaction. Our mission is to protect every child and serve all working people with associates covering 60 territories in the US & Canada.AO strives to protect every family and serve all working people. Our Policyholdersare why we do what we do.Embrace a global career with AO Globe Life - a leading organization catering to diverse industries worldwide. Our practice areas and supportive functions offer a vast array of opportunities for your talents.Rewarding CareerWe support and encourage our people to grow in more than one dimension, to achieve all they can be both professionally and personally. As such, we provide our talents with opportunities to embrace changes, promote equal career advancement and growth, thus get rewarded.Connected TeamWe prioritize mutual understanding, open communication and empowerment to lead things and get everyone connected on the same page. This is manifested through a sense of camaraderie, internal alignment, cooperation and collaboration across teams, territories and continents.Responsibilities:xc2xb7Assist customers via phone, email, and text.xc2xb7Resolve inquiries and provide product information.xc2xb7Support the team in improving processes and customer satisfaction.xc2xb7Handle customer inquiries with care and professionalism.xc2xb7Provide solutions and escalate issues when necessary.xc2xb7Maintain detailed records of customer interactions.What We Offer:xc2xb7Commission-based merit.xc2xb7Flexible schedules to maintain work-life balance.xc2xb7Comprehensive training and career development opportunities.xc2xb7A supportive and friendly remote work environment.xc2xb7Work from home with a flexible schedule.xc2xb7Commission based- merit and health benefits.xc2xb7Opportunities for advancement within the company.xc2xb7A vibrant team culture with virtual team-building activitiesQualifications:xc2xb7Excellent communication skills.xc2xb7Previous customer service experience is a plus, but not required.xc2xb7A positive attitude and problem-solving skills.xc2xb7Previous customer service experience is a plus but not requiredxc2xb7A reliable internet connection and a quiet workspace.If you're ready to embark on a journey where every call is an opportunity and every customer interaction is a chance to shine, apply now and be part of our team.Powered by JazzHR

AO Globe Life