Job Description

Come Work with Us!

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether youaEUR(TM)re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title Inside Wholesaler Sales Manager/Directeur des ventes, Conseillers internes a la vente



aEUR titre de directeur des ventes, Conseillers internes a la vente, vous contribuerez a laEUR(TM)atteinte des objectifs de vente regionaux par le recrutement, la selection, le maintien en poste et le perfectionnement daEUR(TM)une equipe hautement productive de conseillers internes a la vente. Vous veillerez a laEUR(TM)encadrement et au perfectionnement constants des conseillers internes a la vente pour maintenir un haut niveau daEUR(TM)engagement et de competence, grace a des activites de gestion des ventes bien ciblees. Vous assurerez la realisation des objectifs de vente de laEUR(TM)equipe et le bon deroulement des activites connexes, dans le but daEUR(TM)offrir une experience client superieure, de fideliser les clients, de realiser une croissance rentable et daEUR(TM)augmenter la productivite, en offrant un niveau superieur daEUR(TM)accompagnement, de leadership et de perfectionnement des employes afin daEUR(TM)atteindre les objectifs de vente regionaux.

Quelles seront vos taches ?

• Accompagner et diriger laEUR(TM)equipe et offrir des commentaires opportuns et pertinents afin daEUR(TM)assurer des normes elevees en matiare daEUR(TM)approche client et daEUR(TM)experience client et en adoptant une approche proactive pour saisir les occasions de vente.
• Assurer un haut niveau daEUR(TM)engagement et de competence des employes, grace a des activites de gestion des services et des ventes bien ciblees et a des entretiens reguliers daEUR(TM)etablissement des objectifs et de gestion du rendement.
• Assumer de faaon proactive la fonction de chef de projet au bureau et a laEUR(TM)echelle nationale, appuyer la mise en A"uvre daEUR(TM)objectifs strategiques, gerer le flux de travail, etc.
• a?tablir des relations avec le personnel de tous les bureaux regionaux, les conseillers, les partenaires du siage social et des tiers. Travailler en etroite collaboration avec les partenaires internes en vue daEUR(TM)offrir un service harmonieux (contrats, service clientale, tarification, facturation, etc.).
• Realiser laEUR(TM)Ambition collective de RBC afin daEUR(TM)appuyer notre vision de compter parmi les institutions financiares les plus respectees et les plus florissantes au monde.
• a?tablir des relations de confiance avec les conseillers en respectant les normes les plus elevees en matiare daEUR(TM)ethique, daEUR(TM)integrite et daEUR(TM)offre daEUR(TM)une experience client unique.
• Demontrer la volonte de prendre en charge les demandes de renseignements et les problames des clients. Determiner les mesures appropriees pour resoudre les problames complexes, a laEUR(TM)interne comme a laEUR(TM)externe, avec une participation minimale de la direction et encadrer laEUR(TM)equipe pour en faire autant.
• Realiser laEUR(TM)Ambition collective de RBC afin daEUR(TM)appuyer notre vision de compter parmi les institutions financiares les plus respectees et les plus florissantes au monde.
• a?tablir des relations de confiance avec les conseillers en respectant les normes les plus elevees en matiare daEUR(TM)ethique, daEUR(TM)integrite et daEUR(TM)offre daEUR(TM)une experience client unique.
• Demontrer la volonte de prendre en charge les demandes de renseignements et les problames des clients. Determiner les mesures appropriees pour resoudre les problames complexes, a laEUR(TM)interne comme a laEUR(TM)externe, avec une participation minimale de la direction et encadrer laEUR(TM)equipe pour en faire autant.
• Offrir de faaon constante une experience client superieure par laEUR(TM)entremise de conseillers, en mettant a profit les conseils en assurance et en soumettant des propositions daEUR(TM)assurance de qualite.
• Assurer la liaison avec laEUR(TM)equipe de direction sur les questions touchant nos distributeurs et partenaires.
• SaEUR(TM)assurer que les conseillers internes a la vente etablissent de solides relations avec les conseillers a la vente ou les premiers conseillers a la vente, en tirant profit de nos capacites en matiare de planification et de conseils en assurance, de faaon a atteindre les objectifs de developpement des affaires et de croissance des revenus.
• Developper au sein de laEUR(TM)equipe une culture de vente proactive.

Que vous faut-il pour reussir ?

Competences essentielles

• Diplame universitaire ou formation equivalente
• Permis de vente daEUR(TM)assurance vie et daEUR(TM)assurance contre les accidents et la maladie
• Connaissances techniques avancees des gammes de produits daEUR(TM)assurance vie, prestations du vivant et patrimoine
• Experience en matiare de leadership, de gestion de personnes et de gestion des ventes
• Maatrise de laEUR(TM)anglais et du franaais

Competences souhaitees

• Titres de CHS, AVA et CFP
• Solide connaissance de laEUR(TM)entreprise et sens aigu des affaires

QuaEUR(TM)y gagnerez-vous ?

• Un programme de remuneration globale comprenant des avantages sociaux a la carte, un programme de conciliation travail-vie personnelle, des programmes de developpement de carriare, un regime de placements et un regime daEUR(TM)epargne-retraite

• Une remuneration concurrentielle et un potentiel de revenus eleve

• Tous les outils, la formation et le soutien dont vous avez besoin pour faire prosperer vos affaires et developper votre carriare

• Options flexibles de conciliation travail-vie privee

• Logiciels de pointe de RBC Assurances pour accroatre votre productivite et faire prosperer vos affaires

RBC Assurances est une entreprise qui tire sa reussite de la valorisation de ses employes. Vous ferez partie daEUR(TM)une equipe solidaire et ouverte qui partage des valeurs communes, notamment un respect fondamental les uns a laEUR(TM)endroit des autres, dont le cA"ur est un engagement envers la diversite. RBC accorde une grande importance au respect et a la satisfaction des nombreuses priorites de la vie, qui se font souvent concurrence et qui evoluent sans cesse, pour que vous puissiez vous concentrer sur ce que vous faites le mieux : faire passer le client avant tout.



As the Inside Wholesaler, Sales Manager, you will contribute to regional sales goals through the recruitment, selection, retention and development of a highly productive team of Inside Wholesalers. You will provide ongoing coaching and development of Inside Wholesalers to ensure a high level of employee capability and engagement through focused sales management routines. You will lead team sales objectives and related activities to achieve superior client experience, optimal business retention, profitable growth and productivity by providing superior coaching, leadership and development of employees in order to achieve regional sales targets.

What will you do?

• Coach/lead the team and provide meaningful and timely feedback to ensure consistent high standard of client care and experience and proactive approach to identify sales opportunities.
• Ensure a high level of employee engagement and capability through focused service and sales management routines and regular career goal and performance management discussions.
• Take a proactive leadership role within the office and nationally on projects, supporting implementation of strategic goals, managing workflow etc.
• Build and establish relationships with all regional office staff, advisors, head office partners, and 3rd party relationships. Work closely with internal partners to provide seamless service (Contracts, Client Services, Underwriting, Billing, etc).
• Deliver on RBCaEUR(TM)s Collective Ambition in support of our Vision to be among the worldaEUR(TM)s most trusted and successful financial institutions.
• Establish Trusted Advisor relationships by holding ourselves to the highest standards of ethics, integrity and delivery of a differentiated client experience.
• Demonstrate commitment to take ownership and accountability in resolving customer inquiries and issues. Determines appropriate action for complex issues, both internally and externally, with minimal management involvement and mentors the team to do the same.
• Deliver on RBCaEUR(TM)s Collective Ambition in support of our Vision to be among the worldaEUR(TM)s most trusted and successful financial institutions.
• Establish Trusted Advisor relationships by holding ourselves to the highest standards of ethics, integrity and delivery of a differentiated client experience.
• Demonstrate commitment to take ownership and accountability in resolving customer inquiries and issues. Determines appropriate action for complex issues, both internally and externally, with minimal management involvement and mentors the team to do the same.
• Deliver a consistently superior client experience through advisors by focusing on insurance advice and promoting submission of high quality insurance applications.
• Liaise with the leadership team on issues affecting our distributors and partners
• Ensure Inside Wholesalers build strong relationships with Sales Consultants/Senior Sales ConsultantaEUR(TM)s, leveraging insurance planning and advice capabilities to achieve business growth goals and revenue plans.
• Drive a proactive sales culture across team

What do you need to succeed?

Must-have

• University degree or equivalent
• Life/A&S License
• Strong technical knowledge of Life, Living Benefits and Wealth product lines
• Leadership, people management and sales management experience
• Must be fluently bilingual in both English and French

Nice to have

• CHS, CLU and CFP Designations
• Strong organizational awareness and business acumen

WhataEUR(TM)s in it for you?

• A Total Rewards program that includes flexible benefits, work/life balance and career development programs and investment and retirement savings plans

• Competitive pay and high-earning potential

• All the tools, training, and team support you need to grow your business and career

• Flexible work/life balance options

• Sophisticated RBCI software tools to boost your productivity and grow your business

RBC Insurance is an organization that succeeds by bringing out the best in its people. YouaEUR(TM)ll be part of a supportive, inclusive team that shares common values - including a fundamental respect for each other. At the heart of this is a commitment to diversity. RBC respects and responds to the many competing and evolving priorities in our lives - so you can focus on what you can do best - putting clients first.

Job Summary

Address: MONTRa?AL, Quebec, Canada

City: CAN-QC-MONTRa?AL

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: Insurance

Job Type: Regular

Pay Type: Salaried

Posted Date: 2022-08-18-07:00

Application Deadline: 2022-10-11-07:00

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers.