Job Description

Join Our Inside Sales TEAM at Equipment World!

Equipment World is seeking a dedicated

Inside Sales professional

to join our team. If you are customer-focused, organized, and ready to contribute to a dynamic work environment, we want to hear from you!

Key Responsibilities:

Greet walk-in customers in a pleasant and professional manner, assist with phone inquiries, and direct questions as needed Advise customers on product use, care, and specialized services Operate computerized inventory and re-ordering systems, including order entry in SAGE Assess client needs and recommend appropriate products or services Provide input into product design for customized client solutions Prepare and administer sales contracts Consult with clients post-sale to ensure satisfaction and provide ongoing support Conduct sales transactions through online commerce platforms Support Outside Sales/Account Managers by sourcing and preparing quotes Coordinate with Technical, Warehouse, and Outside Sales teams for customer requests Estimate and quote prices, freight, credits, contract terms, warranties, and delivery schedules Follow up on quotations with customers and expedite orders by liaising with vendors and freight companies Maintain accurate customer data in CRM systems Issue purchase orders within SAGE Handle refunds, exchanges, and credits for returned merchandise as needed Actively contribute to a team environment and support the company's overall success

What We're Looking For:

Strong customer service and communication skills Ability to multitask and manage priorities in a fast-paced environment Sales experience (industrial or commercial sales preferred) Comfort with computer systems, inventory management, and order processing

Why Equipment World?

Competitive compensation and benefits Supportive, team-focused culture Opportunities for growth and career development
At Equipment World,

We BUILD Careers!

Accommodation is available throughout all stages of the recruitment process - contact us for more details.

Apply today with your resume and join a company that puts customers and employees first!

Job Types: Full-time, Permanent

Pay: From $24.00 per hour

Expected hours: No less than 40 per week

Benefits:

Company events Company pension Dental care Disability insurance Employee assistance program Extended health care Life insurance On-site parking Paid time off RRSP match Store discount Vision care
Experience:

Sage: 1 year (preferred) Customer service: 1 year (required) Inside sales: 1 year (required)
Work Location: In person