Job Description

Southern Irrigation is actively looking for a Full-Time Inside Sales position for our Lethbridge location. The successful candidate should excel in customer service, have good communication skills, and a positive attitude.
Job Title: Inside Sales
Location: 511 41st Street North, Lethbridge, AB
Job purpose: This position\xe2\x80\x99s primary responsibilities are to increase sales and profitability through the provision of quality customer service in irrigation sales through phone and email.
Job Duties and Responsibilities

• Work as part of the Inside Sales team, responding to customer requests via phone calls, emails, and processing sales orders
• Sets sales goals for the year with the sales manager and achieves them by maintaining competitive margins, quick responses to quote requests, working with vendors to supply special requests, and following up regularly on quotes and job leads with customers
• Design and price effective irrigation systems, septic systems, pump and well systems, and price civil construction pipe and fittings
• Offer great customer service with integrity, honesty, and credibility, maintaining strong relationships with customers by providing intelligent solutions \xe2\x80\x93 from selling individual parts to designing and quoting turn-key irrigation systems.
• Monitor quote success rates and watch for trends; keeping details on reasons for unsuccessful quotes
• Attend year-round training sessions and product knowledge seminars

Key Performance Indicators

• Meet sales goals
• Maintain sales margins
• Quotes are responded to on time
• High customer satisfaction and repeat business

Competencies

• Has an in-depth knowledge of irrigation theory and all available parts and equipment that Southern Irrigation offers
• Understands the drivers of return on investment for each client

Core Values

• Work ethic; be punctual, intelligent and efficient
• Win as a team; care for your coworkers professionally and personally
• Wow our customers; be respectful, intuitive, personal and efficient

As a provider of intelligent water solutions, Southern Irrigation strives to be best in the industry, and in return we provide amazing opportunities for our people.
Southern Irrigation offers impressive employee benefits such as 100% employer-paid health benefits plan, RRSP matching, culture and community events, and opportunities for employee bonuses.
At Southern Irrigation we know our success is based on having all \xe2\x80\x9cA\xe2\x80\x9d players rowing in the same direction. Our Work (hard), Win (as a team), and Wow (our customers) attitude makes the environment at Southern Irrigation both challenging and fun.