Job Description

Description

About Us

Canadian Solar Inc. (NASDAQ: CSIQ) is a vertically-integrated manufacturer of solar cells, modules and custom-designed solar power applications. Canadian Solar's world-class team of professionals works closely with our customers to provide them with solutions for all of their solar needs. Founded in 2001, Canadian Solar is one of the world's fastest-growing companies in the solar industry and has been listed on the NASDAQ since November 2006.

Location

The Inside Sales Associate must reside in the Toronto/Greater Toronto Area or Halifax, Nova Scotia Area and comfortable with a Hybrid work situation

Position Summary

The Inside Sales Associate is responsible for supporting Business Development (BD) Directors in daily and long-term strategic tasks to develop and grow a sustainable energy storage business, communicating internally with other departments within the SSES business division including limited interface with the customers/clients.

• Support Regional Sales Managers and BD Directors on the daily work, including but not limited to RFP review, proposal, and quote preparation, seek internal approvals on different fronts.
• Support BD Directors on RFP documents review and proposal preparation
• Communicate with internal departments such as Procurement, Application Engineering, and other within SSES to get info needed for the RFP
• Support BD Directors on executing and fulfillment of PO from the customers/clients
• Other support needed by the BD Director
• Support the overall RFP review and execution process, coordinating with the necessary team stakeholders to ensure all responses have been provided and incorporated into the RFP response.
• Support Marketing including developing presentations, project videos, and summaries, coordinating with Marketing department on any conference activities, and compiling a marketing repository for BD to pull from.
• Collect and summarize market and industry updates from various insight reports such as Woodmac, HIS, Fractal.
• Manage, finalize, and Submit Monthly Management Reports.
• Update and generate BD Templates including proposal templates, quote templates, etc.
• Maintain Pipeline document by coordinating with BD stakeholders on project/customer status.
• Help coordinate and liaison discussions with new customers.
• Provides overall support of sales operations and purchase order execution / purchase order fulfillment with clients in our US Division.
• Review and process client requests and orders with high level of accuracy.
• Provides timely follow-up to clients when Regional Sales Managers and BD Directors are on the road and unavailable.
• Interact with clients and internal stakeholders in a clear and professional manner.
• Create and track quotes within CSI SSES CRM tools.
• Partners with Regional Sales Managers and BD Directors to fulfill sales objectives by providing support and upselling CSI SSES products and services.
• Provide clients with technical and administrative product information and analysis.
• Qualify new prospects and support the customer set-up process (credit line management and customer data documentation).
• Remains in close communication with Regional Sales Managers and BD Directors to identify sales strategy with each account (pricing, terms, product, availability, etc.).
• Assist with projects across sales and marketing as needed. Such as system enhanced process improvements or exhibition preparation/attendance
• Day-to-day administrative support

Qualifications & Requirements

• Minimum 4+ years of B2B sales support, account management, or client services experience
• Energy Storage Industry a plus but not required
• Bachelor's degree preferred
• Proficient with Sharepoint.
• Proficient in MS office (Excel, PowerPoint) (Proficiency with solar-specific software a plus)
• Excellent customer service skills
• Ability to communicate information and ideas clearly, concisely and professionally
• Results oriented, organized, highly motivated, and creative
• Ability to prioritize and multi-task

Compensation & Benefits

Canadian Solar offers a competitive salary plus fully comprehensive benefits and performance bonus package based on an annual objective achievement. Our generous benefits package includes a 401(k) Retirement Plan, medical/dental/life/disability program, PTO and sick days. This is a full-time position.

Canadian Solar Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.