Job Description

Job description:
Job Role-Inside Sales Associates
Work Location: 150 Elgin Street, Ottawa ON

Training start time & how many weeks for training: 6 weeks \xe2\x80\x93 Monday to Friday 9:00am to 5:30pm EST \xe2\x80\xa2
Hours of Operation: Monday \xe2\x80\x93 Friday 9:00am to 6:30pm EST
Duration: 12 months contract with possibility of extension.
Hourly Pay Rate: $20.43

A contract commencement bonus of CAD $400 will be paid after completion of 4 consecutive weeks of service.
A contract completion bonus of CAD $800 will be paid after completing 12 weeks service.

Project Description:

Looking for candidates with Social Media Experience (Customer Service Call Center/Sales experience preferred). The candidate will help support and expand our large social media self serve advertising customer base by demonstrating the value of advertising solutions.
Proactively outreach to decision-makers over the phone and via email to increase the ROI for their advertisements by optimizing their ad performance and increasing their investments.

The assigned book of business will be on a quarterly basis, with new accounts assigned on a monthly basis. This role is expected to meet or exceed monthly sales targets and drive higher advertising spend for small and medium size businesses. Improve client\'s experience by driving optimal and appropriate product adoption, and manage a portfolio book of SMB clients with responsibility for growing revenue. Provide pre and post-sales assistance for all applicable products. Become an expert on all Social Media Advertising solutions. Ability to identify trends and solve problems. Providing vital product insights feedbacks, from their own experience using Social Media Products and sharing the feedback from the Social Media Advertisers. Champion and produce success stories for advertisers who have had success in growing their business by using the Social Media products. Use a variety of tools to be able to properly communicate and drive advertiser businesses to success.

Basic Qualifications \xe2\x80\xa2

HS Diploma or GED Min 1-yr customer service \xe2\x80\xa2
Prefer experience working in a sales environment with sales targets or quotas.
Superior written and verbal communication skills.
Ability to work all shifts as required (including holidays).
PC skills and keyboarding skills.

Professional Skill Requirements \xe2\x80\xa2
High level of professional customer service and sales mindset, passion for driving sales through adoptions and spend.
Ability to multitask and work under pressure.
Flexible and quick learners, able to adapt to the continuously evolving needs of both the business and the customer.
Strong analytical and decision making skills that demonstrate good judgment.
Demonstrate speed, agility, critical thinking, and problem-solving skills in their work.

What can you expect? \xe2\x80\xa2
Free onsite parking \xe2\x80\xa2
Spacious work stations with updated technology platforms and equipment \xe2\x80\xa2
Supportive environment to assist with individual success \xe2\x80\xa2
Complimentary coffee, tea and hot chocolate bar \xe2\x80\xa2
A sense of community! We pride ourselves on our inclusive, open, and engaging work environment

Manpower