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We are Wipro (NYSE: WIT), a rapidly expanding and leading global Information Technology, Consulting and Business Process Services company with over 225,000 employees worldwide, servicing clients in 175+ cities and 69 countries across 6 continents. For more information, please visit
Role - Wintel L3
Location - Mississauga, ON
Act as a single point of contact for the technical towers for the client. Ensure proper communication and quick resolution as a crisis manager. Responsible for Vendor Management and people management. Drives day-to-day operations and work plan allocation/management. Conduct periodic reviews with teams. Weekly and monthly status reports to higher management. Participate in business meetings with various stakeholders. Take corrective actions base d on the customer satisfaction surveys. Drive service improvement programs. One should be able to prepare a road map for the competency/industry segment in form of competitive service offerings
Technical Skills
Extensive hands on knowledge of Windows 2003/2008/2012 Servers,
Extensive hands on knowledge on PowerShell Scripting
Experience in managing cloud environments such as AWS, Azure or google
Working knowledge of VMware, Hyper-V, Active Directory, Citrix
Ability to implement AD infrastructure. Proficient in doing Recovery of AD Domain Controllers, DNS, WINS, DHCP servers
In-Depth knowledge of Domain Controllers replication configurations
Good Exposure to Group Policies creation, their testing and implementation. In-Depth knowledge of DHCP servers designing and planning
Hands-on experience of Failover Clustering
Advance Troubleshooting of OS related issues and Fine-tuning (patches, users, drives, registry settings, etc.)
Administration of DNS, WINS, DHCP Servers.
Extensive Knowledge of File and Print servers.
Understanding of capacity planning, performance monitoring and tuning.
Hand-on knowledge on various RAID technologies (RAID 0+1, RAID 1, RAID
Working knowledge on any of monitoring tools like IBM Tivoli suite, Site Scope, Solarwinds, HPOMi etc\xe2\x80\xa6
Good Proficiency in System Fault Tolerance Design, Business continuity and Disaster recovery planning
Should have worked with more than one patching (WSUS & SMS) & antivirus tools
Hardware Troubleshooting and Vendor Coordination
Secondary Skills :
Application publishing & Decommissioning
Basic knowledge on system administration of storage and backup tools
Understanding of Airport Operations
Presentation and Analytics
Functional
Excellent Communication skills
Support to our Operations team in a 24x7 on-call escalation capacity
Certifications
MCSC (Essential)
VCP (Essential)
ITIL (Service Operations) - Optional
If you only meet some of the requirements for this role, that\'s okay!!! We value a diverse range of backgrounds & ideas and believe this is fundamental for our future success. So, if you have the curiosity to learn and the willingness to teach what you know, we\'d love to hear from you.
Benefits @ Wipro
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