At TTI, people come for the opportunity and stay for the culture!
:
Infrastructure and Cloud Administrator
Techtronic Industries Inc. | Milwaukee, RYOBI, Hoover
Full-Time | Permanent | Toronto Headquarters | M1
About TTI Canada
Are you ready to lead the way in shaping an empowering work environment with a global leader in power tools, outdoor equipment, and floorcare products? At TTI, we are known for our innovative products, world-class brands, and an unrelenting commitment to operational excellence. With iconic brands like Milwaukee, RYOBI, and Hoover, we're not just about delivering outstanding performance but also about creating exceptional development for our people. If you're passionate about building your career in a dynamic, fast-paced environment, we want to hear from you! At TTI, culture drives performance, and it's at the heart of everything we do. We are fast, innovative, and constantly evolving but above all, we're a team that celebrates success together. We reward creative thinking and encourage your self development. Join us in driving a culture that supports sustainability, growth, and leadership.
Position Description
As a Technology Administrator, you have not just achieved mastery of your role, but are also a technology leader in your vertical. In this position, as the Technology Administrator, Infrastructure and Cloud Technologies you are the authoritative engineer and expert in core infrastructure technologies. This is a hands-on design, administration, project implementation and IT support role focused on managing enterprise-standard server, cloud and end-user technologies. This includes putting sustainment and lifecycle plans together while continuing to optimize a complex multi-tenant environment while keeping abreast of emerging enterprise technology trends.
What You Will Do
Azure AdministrationManaging and configuring Azure services like virtual machines, storage, networking, and databases
Implementing and maintaining security policies, access controls, and compliance measures within Azure
Monitoring Azure resources for performance, availability, and cost optimization
Supporting Azure cloud migration initiatives
Troubleshooting and resolving issues related to Azure infrastructure and applications
IT SupportProviding technical support to end-users for hardware, software, and network issues
Troubleshooting and resolving issues related to operating systems, applications, and network connectivity
Managing user accounts, permissions, and access to IT resources
Maintaining and updating system documentation
Collaborating with other IT teams to resolve complex technical issues
Office 365 AdministrationAdministering and supporting the Office 365 suite, including Exchange Online, SharePoint Online, and Teams
Managing user accounts, licenses, and permissions within Office 365
Troubleshooting issues related to Office 365 services and applications
Infrastructure ManagementManaging and maintaining servers, network equipment, and other IT infrastructure componentso
Ensuring the security and integrity of the IT infrastructure
Implementing and maintaining backup and disaster recovery solutionso
Monitoring system performance and availability
Other ResponsibilitiesParticipating in IT projects and initiatives
Staying up-to-date with the latest technologies and trends in the IT industry
Developing and maintaining technical documentation
Providing excellent customer service to internal and external users
Collaborate with our extended TTI teams across North America and globally as necessary to achieve synergies across end-user technology and business optimization outcomes
Create and maintain Knowledge Base articles, SOPs, and other IT related documentation
Assist with creating and maintaining Generative AI support bot knowledgebase materials
Travel may be required
What You Will BringUniversity or college degree or diploma in IT or related experience
Minimum 5 yrs. hands-on technical experience as an IT/Systems Administrator or Engineer
Strong organizational and prioritization skills to balance project demands with operational support responsibilities
Strong understanding of Microsoft Azure services and architecture
Proficiency in Windows Server, Active Directory, and networking concepts
Experience designing and managing storage and backup architecture
Experience designing and maintaining high availability and disaster recovery environments
Experience with Office 365 administration
Working experience with Windows OS, Apple OS, MS Office 365 and Office Suite (Word, Excel, PowerPoint), and mobile devices
Strong foundation of end-user technologies and efficient delivery methodologies
Budgeting and planning experience to execute technology roadmaps and lifecycle
Experience with scripting and automation (e.g., PowerShell)
Cloud computing certifications (e.g., Azure Administrator Associate) are a plus
Accountability towards commitments and deadlines with focus on quality of outputs
Strong communication skills (English written and verbal)
Strong interpersonal skills required to effectively communicate with business stakeholders
Ability to work independently and as part of a team
Knowledge of security best practices
Familiarity with Service Management tools
A problem solver and a good troubleshooter of more complex IT issues
Ability to explain technical items in non-technical, understandable terms
Unrestricted G driver's license with a good driving record.
What You Will Benefit FromExtensive health benefits, including vision and dental care
Retirement Savings Plan with Employer Matching Contributions
Competitive Base Salary, plus annual bonus
iPhone, and laptop
Paid time off and employee discount programs
Annual $500 Wellness Program allowance
Visit our: Company Website, LinkedIn and Instagram todayDiversity, equity, and inclusion are at the core of our values at TTI. Because of our commitment to a multicultural and inclusive workplace, our people are our competitive advantage. We foster an inclusive environment where diversity is valued and where all employees feel safe to contribute their ideas, share their experiences, and represent their diverse backgrounds to innovate and solve complex problems as one team. We actively support and accommodate the diverse needs of our team, creating an empowering space where everyone can thrive.
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.