Job Description

Posted Date: Apr 06, 2023

Information Technology Technician

Leduc County, Nisku, Alberta

The opportunity

Leduc County is looking for an experienced and highly motivated temporary Information Technology Technician to join our team. Reporting to the Manager - Information Management Technology, this exciting opportunity assists with operational information technology tasks. The technician is responsible for assisting service areas throughout the County with information technology requests and participating in various information technology projects.

About us

We support the employee experience and are dedicated to providing and maintaining a healthy work-life balance and environment for our employees.

Leduc County\'s mission is to lead the way for people and business to thrive. Our vision is to create a caring and growing community at the centre of industry and agriculture. Leduc County\'s operations are guided through our values of:

• Accountability - we look after the best interests of Leduc County citizens.

• Integrity - we follow through on our commitments.

• Passion - we believe in the good that local government can provide and will carry out our roles in a way that shows the importance of local government.

• Responsiveness - we act quickly to provide local programs, services, facilities and amenities that our citizens require.

About you

You are a team and relationship builder who promotes a safe, collaborative and professional work environment. You are committed to continuous improvement, customer service, innovation and supporting Leduc County\'s vision of growing a vibrant and spirited community.

You enjoy working with technology and figuring out issues and problems that occur. You can work independently but will step up to help the team when you can see that your assistance is needed.

If you excel working under pressure, and if forward-thinking, problem-solving, strategic planning and quick adaptability to change is second nature to you, keep reading because we want to hear from you!

Key Responsibilities Include:

What you will do

• Support the operation and use of computer, telephony, and other electronic technologies.

• Install and configure new computer systems and software, as required.

• Prepare end of life Information Technology (IT) assets for disposal.

• Provide help desk support on a variety of common end user applications such as Microsoft Office, Edge browser and Adobe Acrobat.

• Enter, update, and follow up in the IT service request system as dictated by service levels.

• Maintain and troubleshoot the end user computer workstations and peripheral equipment (i.e., printers, scanners, digital cameras, etc.).

• Maintain documentation on systems and administrative procedures, as required.

• Adhere to guidelines as set out in Leduc County\'s policies and administrative directives.

• Accountable for working in compliance with the Alberta Occupational Health and Safety Act, Regulation and Code and participation in the Health, Safety and Wellness Program.

• Perform related duties as required.

Requirements:

What you need to succeed

Must-have

A high school diploma and a minimum of one (1) year in a post secondary information technology program, troubleshooting experience with Microsoft Windows and knowledge of common applications including Microsoft Office, Edge browser and Adobe Acrobat.

Nice to have

A service focus with strong verbal and written communication skills are assets.

What\'s in it for you

Our leadership team values your voice, input and is committed to your growth and success. We are committed to be our best and hire the best!

We offer a competitive salary which is currently under review. The opportunity is temporary full-time and is 35 hours per week scheduled Monday to Friday onsite in our office located at 101-1101 5 St. Nisku, AB.

How to apply

Applications must be submitted on our website at to be considered. This opportunity will remain open until a suitable candidate is found.

We thank all applicants however only those selected for an interview will be contacted.

Additional Job Information:

Posted Date: Apr 06, 2023
Closing Date: May 05, 2023

Rural Municipalities of Alberta