Job Description

Important Information:
This employee must be based in North America and will be working remotely for the foreseeable future.
help gofor deliver better\xe2\x84\xa2

This is the goforce. We want motivated employees, but more than that we want people driven by caring, commitment, and the sense that we can deliver better.
Our gofor model of last-mile delivery is different than what came before. Using electric vehicles, carbon offsets, empowered drivers, and smart packaging, we offer a carbon-free, renewable delivery\xe2\x84\xa2 program that sets new standards for the industry.
We want the people who work with us to think big and help us grow. To understand how great service can help us deliver more than packages. To believe that the last mile needs to be better equipped to serve the environment as well as the customers.
At gofor, we prize diversity, respect what you bring to the job, and have made it our mission to make communities more livable. Let\xe2\x80\x99s deliver better \xe2\x84\xa2, together.
job overview:
We are looking for a highly-skilled, enthusiastic, and self-driven individual to join our team in the role of Information Systems Administrator, who will play an important role in the support of day-to-day operations at GoFor by making contributions to corporate IS projects and designs, standards, and procedures. As the successful candidate, you will thrive in this position if you enjoy working with dynamic teams. GoFor IS is a collegial environment where all are challenged to make impactful contributions to the success of the company.
In this role as the Information Systems Administrator, you will:

• Administer Google Workspace and Google Cloud, Azure AD, and Microsoft security tools including Defender for cloud, Sentinel, Microsoft endpoint Intune/ATP, SAML SSO/IDP, among other back-end services and integrations
• Perform Azure AD and Google Workspace advanced administration
• Administer and support corporate end-user tools, including Gmail, Drive, Docs, Microsoft Office, Cloud App Security, Intune
• Troubleshoot user issues including user connectivity and mobility
• Manage users, groups, and licences
• Administer corporate devices, including endpoint protection, Intune, ATP
• Monitor operational, security and compliance logs, capacity, and security reports
• Provide user management of third-party SaaS services and applications
• Manage new user setup and orientation including the collaboration with HR for on-boarding and off-boarding of employees
• Coordinate hardware ordering, shipping, and setup
• Troubleshoot OS, network, user equipment, service related issues
• Security monitoring, investigation, and incident response using Sentinel and Azure Defender for Cloud, other tools.
• Perform analysis, hunting, corrective actions, and reporting in collaboration with the security team
• Participate in security policy enforcement, procedure development
• Carry out compliance operations, including audit tasks, reviews, and assessments.
• Integrate and automate systems and administrative tasks using PowerShell, Python, Gam, or other tools
• Manage procurement, deployment, and support of end-user hardware and operating environments
• Document processes, as well as backing up and archiving data

required qualifications:

• Post Secondary education in Computer science, Information Technology, Information Systems or related discipline
• Professional Cloud administration designations or accreditations are an asset
• At least 5 years of experience in corporate cloud environment administration, such as Azure / AzureAD, Google Workspace, Office365
• Experience remotely supporting users on PC, MacOS, Android, and IOS mobile devices
• Help desk experience and ability to provide remote technical and end-user support
• Experience troubleshooting networks and related technologies
• Speak and write fluently in English. French fluency is an asset
• Flexible, team player, \xe2\x80\x9cget-it-done\xe2\x80\x9d personality
• Ability to organise and plan work independently
• Ability to multitask and context-switch effectively between different activities
• Legally permitted to work in Canada
• Experience administering Microsoft endpoint protection (asset)
• PowerBI solution administration (asset)
• Azure infrastructure resource support & administration (asset)

diversity and inclusion:
At gofor, we value differences. We believe that success is achieved by pulling together all talents from all sources. We are dedicated to pursuing and hiring a diverse workforce with varied experiences, perspectives, and opinions. We believe diversity helps our team perform better and enables us to build an outstanding product for our customers. We also believe that each and every single one of us can change the World. We\'re dedicated to matching our talents with the best opportunity for them.
We are proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know.
Accommodation:
We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please contact us to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
closing date:
January 31st 2023