Convergence Networks

Position Summary and Responsibilities: Field Service Technicians are responsible for responding to on site requests for clients that cannot be resolved remotely. They create cases in the ConnectWise ticketing system, troubleshoot and resolve issues onsite, and when necessary, escalate cases…

Position Summary and Responsibilities: The Network Administrator (NA) will be accountable for supporting, configuring, maintaining, and upgrading our client’s networks, which includes desktop support issues, but also working on servers, networking equipment, as well as on prem physical and also…

Position Summary and Responsibilities: This role will be working with our Service Desk team, providing initial remote technical support and guidance to end users. At Grade A we take pride in our outstanding customer service, and we're looking for a…