Information Clerk Customer Service

Ottawa, ON, Canada

Job Description


  • Education: No degree, certificate or diploma
  • Experience: 2 years to less than 3 years

Work setting

Public sector

Tasks

Access and process information Address customers\' complaints or concerns Answer inquiries and provide information to customers Arrange for billing for services Explain the type and cost of services offered Maintain records and statistics Sell merchandise

Computer and technology knowledge

Salesforce Internet MS Excel MS Word

Transportation/travel information

Own transportation

Work conditions and physical capabilities

Attention to detail Fast-paced environment Repetitive tasks

Personal suitability

Punctuality Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Organized Reliability Team player

Screening questions

Do you currently reside in proximity to the advertised location? Do you have previous experience in this field of employment?

Workplace information

Remote work available

Health benefits

Dental plan Health care plan

Financial benefits

Commission

Long term benefits

Group insurance benefits

Other benefits

Paid time off (volunteering or personal days) Work Term: Permanent Work Language: English Hours: 37.5 hours per week

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Job Detail

  • Job Id
    JD2097245
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Ottawa, ON, Canada
  • Education
    Not mentioned