Job Description

Implementation Technician

Summary

Missing Link Technologies Ltd (MLT) has a dynamic and experienced workforce that is highly skilled and customer focused. MLT's culture is centered around service delivery and on the development of customized solutions, using research and development at its core. MLT offers services that are personalized, professional, adaptable, and dependable.

MLT is seeking a person who would like to start or continue a career as an Implementation Technician in the telecommunications industry. The successful candidate must be self-motivated and demonstrate a strong technical aptitude and work ethic with a willingness to continually gain knowledge in the evolving telecommunications industry.

As an implementation technician, you will work on individually assigned tasks or client driven projects. The Implementation Technician position involves hands-on labor typically offsite at customer sites.

Core Competencies

Communication Energy Teamwork Quality Orientation Problem Solving Accountability and Dependability Operating Equipment Ethics and Integrity Project Management

Job Duties

Provide support on various implementation projects. Structured cabling and labelling as per customer standard. Run fibre and labelling as per customer standard. Install and label equipment as per design and customer standard. Organize equipment as per project requirements. Understand technical requirements as outlined in design packages. Collaborate with colleagues to implement and activate design packages. Gather and update data for as built documentation. Ability to write, read and comprehend technical documents and apply the information. Create work tickets using customer application. Troubleshoot issues encountered during the implementation phase. Perform work within agreed timelines to ensure company objectives are met. Accept and integrate on the job feedback. Perform site surveys prior to design phase in order to gather complete and accurate documentation. Complete work on time, on scope and within budget to ensure company objectives are met. Learn to adapt to new standards in a changing customer environment. Update records when tasks or projects are completed. Attend meetings with MLT's Telecom Services Business Unit. Be willing to undertake any other task or responsibility, within your skill set, that would help you grow within the company. Ensure that communication with clients and peers is done in a professional manner. Be willing to undertake other tasks or responsibilities, within your skill set, that would benefit MLT and could help you grow within the company. Adhere to all applicable Health and Safety regulations, as per company policy. Show a strong work ethic with attention to detail.

Requirements

Grade 12 High School diploma Valid Class 5 driver's license Good level of physical fitness as heavy lifting is required. Proficiency with basic Microsoft Office Applications (Outlook, Word, Excel)

Technical skills in the following would be an asset

AC power knowledge DC power knowledge CATV HFC Optical nodes Optical Transmitter and Receivers RFoG and GPON Radio RF spectrum Active and Passive RF devices IP Video Technology SONET WDM Transport DOCSIS 3.1 Wireless Technology- LTE, 3G, 4G, 5G Small cell technology

Other Assets

Experience with digital signal and electronic communication standards Experience with telecommunication topology standards

Working Conditions

Manual labor, moving around throughout the day Manual dexterity required to use a laptop and peripherals Travel will be required within Ottawa and possibly other provinces Work outside the 8am - 5pm workday when required
Job Types: Full-time, Permanent

Work Location: In person