Job Description

Quality Technician Scorecard Mission

To ensure Farm Girl produces safe, high-quality products that meet regulatory and customer expectations To ensure quality and food safety procedures are carried out in the prescribed manner at all times

Reports To Quality Manager

Outcomes 1.

Ensure personnel follow cGMP (current Good Manufacturing Practices) as they relate to food production and follow all Food Safety and Quality related guidelines and processes

a. Provide training and support on food safety, quality, and cleaning & sanitization procedures b. Ensure food safety and quality procedures are followed and test results properly documented i. Raise concerns to Shift Supervisor and Quality Manager c. Ensure cleaning and sanitization procedures are followed and results properly documented i. Raise concerns to Shift Supervisor and Quality Manager d. Investigate and document all adverse quality events i. Together with the Quality Manager, determine and implement any required corrective actions

2. Ensure Farm Girl successfully completes all Food Safety and Quality related requirements as specified by regulatory agencies or custome

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a. Maintain required food safety, quality, and compliance information b. Play a key role in preparing for and supporting external audits (e.g., Customer audits, SQF).

3. Support Farm Girl's Recall and Customer Complaint processes

a. Ensure all traceability records are accurate, complete, and maintained in good order b. Ensure all process records are accurate, complete and maintained in good order c. Participate in and document mock-recalls and traceability exercises as required.

4. Execute daily quality systems and audit preparation activities

a. Conduct routine internal audits (GMP, pre-op, facility) and document findings b. Assist in maintaining and updating the HACCP plan and related food safety programs c. Verify that corrective actions from internal and external audits are effectively implemented and documented.

5. Maximize performance-to-plan on a day-to-day basis by supporting production activities on an as-needed basis, e.g. filling in for staff shortages, etc.

Competencies

1. Ensures Accountability

a. Follows through on commitments and makes sure others do the same b. Takes personal responsibility for decisions, actions, and failures

2. Action Oriented

a. Readily takes action on challenges, without unnecessary planning b. Identifies and seizes new opportunities c. Displays a can-do attitude in good and bad times d. Steps up to handle tough issues

3. Decision quality

a. Making good and timely decisions that keep the organization moving forward b. Makes sound decisions, even in the absence of complete information c. Relies on a mixture of analysis, wisdom, experience, and judgment when making decisions d. Considers all relevant factors and uses appropriate decision-making criteria and principles e. Recognizes when a quick 80% solution will suffice

4. Interpersonal Savvy

a. Relating openly and comfortably with diverse groups of people b. Acts with diplomacy and tact c. Builds rapport in an open, friendly, and accepting way d. Builds constructive relationships with people both similar and different to self

5. Tech Savvy & Food Safety Expertise

a. Competent working knowledge of cGMP standards as they relate to food production in Canada b. Practical experience with HACCP principles and implementation c. Familiarity with GFSI benchmarked standards (SQF, BRCGS, FSSC 22000, etc.) d. Direct experience supporting third-party customer audits (e.g., Costco) is a significant asset e. Competent working knowledge of Microsoft Office or Google Docs f. Competent working knowledge of FoodDocs (or similar) platform i. Ability to comprehend, execute, and record SOPs documented in FoodDocs ii. Ability to update and modify SOPs documented in FoodDocs

Other Requirements

Written English skills sufficient to read and comprehend training materials, posted health & safety information, customer order information, and other material as required Oral English skills sufficient to receive and comprehend verbal directions and to communicate in an effective manner with suppliers, services companies, and others Numeracy and math skills sufficient to ensure the accuracy of numerical records; to perform basic calculations related to quality activities

Job Type: Full-time

Pay: $34,641.98-$59,601.08 per year

Benefits:

Dental care Extended health care On-site parking Paid time off
Experience:

QA/QC: 2 years (required)
Work Location: In person