Job Description

Our Implementation & Adoption Team guides the organization through the initial launch and implementation of software and process changes to enhance member experience and improve organizational efficiency. Additionally, this team supports the ongoing improvement and maintenance of systems and processes once implemented. You will be part of a positive and supportive presence through transitions, maintaining high engagement and promoting Synergys values through every change stage.This role is involved in end user training, supporting and performing testing and maintenance of systems, and creating and maintaining necessary process documentation such as workflows, templates, views and dashboards. You will collect feedback vital to product and process success.You will also:

• Attend meetings, taking minutes or other documentation
• Administers user setup, maintenance, role hierarchies, permissions and security within systems
• Responds to requests for trouble-shooting
• Assist in maintaining training documents or resources

You will be successful if:

• You are committed to gaining an in-depth understanding of how systems are utilized.
• You are able to build strong, collaborative relationships.
• You can make connections between people, process and software.

Qualifications: You have a related degree or diploma in Business/Commerce or Computer Sciences with a Development or Management information Systems focus. Preference will be given to candidates with financial services experience. Additional learning and/or experience with change management, or management information systems is an asset. Proficiency with Excel and PowerPoint is preferred.You have solid technology and analytical abilities balanced with superior communication and customer service skills. You embrace challenges and grasp new concepts quickly. Your attention to detail, organization and administrative strengths are of benefit in performing a variety of tasks as needed.More details:

• Hours: 37.5 hours weekly. Permanent full-time.
• This position will be required to travel. Successful candidate must have access to reliable transportation. Travel may be required for the purposes of training, events, or other Synergy business.
• This position is eligible for hybrid work. Location is flexible and may work out of any of our current branch locations, with manager approval.

If the above describes you, we want to hear from you. Submit your cover letter and resume by end of day on Tuesday, May 28. Please quote competition #242501 in the Subject Line.A little more about us:At Synergy, our members are owners who profit when we do and who get a say in how we are run. We also live in the communities we serve. This matters to us. We invest locally by offering sponsorships, donations, and scholarships; and through volunteerism. We connect with groups looking to improve overall financial literacy by providing presentations and tailoring them for educational opportunities - for families, schools, youth groups - you name it. We are proud to serve more than 27,000 members and have reached over $2.5 billion in assets.We were named one of Saskatchewan's Top Employers for the 7th consecutive year. This reflects our workplace culture and commitment to building relationships beyond banking with our members, and our team.The Location:Synergy operates on the lands referred to as Treaty 6 Territory, which encompasses the unceded lands of Indigenous Nations and Peoples, including the Plains Cree, Woodland Cree, Saulteaux, Nakota, Dene and Metis.We thank all applicants in advance for their interest. Only those under consideration will be contacted. The successful applicant will be required to undergo a bonding process that includes a criminal record check and credit check.Synergy aspires to have a workforce that is representative of the diversity of our country and encourages applications from everyone.Find out more about us! https://www.youtube.com/user/SynergyCreditUnionwww.synergycu.caJob Types: Full-time, PermanentPay: $51,000.00-$64,000.00 per yearBenefits:

• Company events
• Company pension
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• Day shift
• Monday to Friday

Work Location: Hybrid remote in Lloydminster, SKApplication deadline: 2024-05-28