Job Description

At House of Friendship, we believe in what we are doing. We get out of bed each day to make a difference in our community; to walk with and to serve. We are not happy with the status quo. We get energy from ongoing learning and growth. We lead with passion and believe without a doubt that everyone deserves to belong and thrive. We live and breathe our values of Compassion, Inclusion, Justice, Dignity and Hope. And we have fun!



Sounds pretty great, doesn't it? It is!



The Human Resources department is a part of the administration team providing support to the programs of House of Friendship. The Human Resources Partner supports the organization's success by providing support, coaching and subject matter expertise to leaders and employees on topics related to employee relations, recruitment and retention, health and safety, healthy work environment, engagement, and culture.

This is a permanent, salaried, full-time (37.5 hours per week) position with paid sick time, personal days, vacation time; group health benefits and defined contribution pension plan.

Schedule Monday to Friday, 8:30am to 4:30pm, with some flexibility based on program needs.

Valid G class driver's license and access to a reliable vehicle required; travel throughout the

Region of Waterloo.

Key Responsibilities:

Promote and support a strong, healthy, and safe workplace culture for all employee and leaders in all interactions Maintain productive and supportive working relationships with managers and employees by providing support and guidance regarding the application and interpretation of organizational policies and procedures, applicable employment laws and best practices Continuous improvement of all Human Resources programs through regular review of programs, including feedback from stakeholders Coach leaders and employees through conflict/concern resolution, performance development and performance management processes In conjunction with the HR Manager, co-facilitate workplace violence, harassment or complaints review/investigation and resolution processes Provide leadership and support to various human resource-led teams including the Health and Safety Work Group, Psychological Health and Safety team Manage all leaves of absence, return to work and workplace accommodation processes; providing guidance and support to employees and managers throughout these processes Develop, administer, interpret, and continuously improve and maintain Human Resources policies, procedures, forms, and programs Work with managers and applicable staff to identify training needs and coordinate both in- house and external training Provide leadership to managers and health and safety representatives; supporting proactive health and safety initiatives to minimize/eliminate risk and safety issues Provide expert guidance and support for Occupational Health Safety Committees Organize and chair quarterly and ad hoc Health and Safety Work Group (HSWG) meetings and support the functioning of the Joint Health and Safety Committees Administrative support for HSWG including minutes, audits, follow ups, communications, and compliance Work with health and safety representatives and managers to review and investigate accidents and injuries Partner with hiring managers to develop recruitment strategies and interventions to attract qualified candidates who are aligned with House of Friendship values and culture Develop job postings and determine effective advertisement sources, employing recruitment best practices to proactively target diverse candidate pools Provide support for candidate screening and the interview process as needed Utilize and develop creative recruiting sources including social media, partnerships with schools, community agencies, professional associations or others fostering positive relationships through regular contact Participate in job fairs and networking events; identify new opportunities to connect with candidates Maintain the Applicant Tracking System including providing training for new users Collect and analyze data related to health and safety, recruitment, retention, engagement etc., identify trends and make recommendations to leadership Act as a change agent; contributing to continuous improvement and the successful implementation of change initiatives Support House of Friendship's compensation program by working with managers to develop and evaluate job descriptions; and participating as a member of the Job Evaluation Committee Provide support to the payroll process on a bi-weekly basis

Job Specific Knowledge/Skills:

Demonstrated coaching, conflict resolution and negotiation skills Demonstrated collaborative approach that values open and honest communication, integrity, respect, consistency and fairness Experience working with leaves of absence, workplace accommodation and return to work plans Experience with developing policies, procedures and program development (i.e. health and safety, wellness, healthy work environment etc.) Comprehensive knowledge of applicable employment legislation including Employment Standards Act; Human Rights Code, Occupational Health and Safety Act; Accessibility for Ontarians with Disabilities Act, etc. Knowledge of and experience working with Workplace Safety and Insurance Board (WSIB) and Ministry of Labour including Early and Safe Return to Work Must be able to meet deadlines, handle multiple tasks with interruptions, and effectively adapt to changing priorities Must be detail oriented, analytical, problem solver and creative thinker. Resourceful, self- motivated and organized Demonstrated skills using a variety of software programs including HRIS systems, Sharepoint, MS Office, Internet etc.

Education/Experience:

Diploma or degree in human resources, labour relations or business Certified Human Resources Leader designation preferred At least three (3) years previous human resources generalist experience Health and Safety program experience with administration of policies and legislative compliance preferred

Critical Skills:

Commitment to understand and uphold the mission and values of House of Friendship is expected Exemplary emotional intelligence, resilience, communication, conflict management and problem-solving skills required Ability to work professionally as a team member with staff, participants, and community members Experience or strong interest in working with diverse populations including people from various cultural backgrounds, income levels, and sensitivity to their needs Experience with and commitment to using an anti-racism, anti-oppressive and trauma informed approach to consultation, program design, evaluations of processes and service delivery Must be dependable, professional, flexible, a team player, and have a positive attitude Respectful, supportive, and engaging approach to persons with physical and/or cognitive disabilities, addictions, mental illness, and other life challenges Excellent project, timeline and deadline management skills including skills in logistics, planning and detailed record keeping

Compensation:

At House of Friendship, we know that our team members are the key to the success of our organization and our ability to provide essential services to the community. In support of our mission and in alignment with our values, House of Friendship is committed to ensuring fair, market competitive, and rewarding compensation practices for all of our team members. We aspire to support our team members to create a great work environment where our team is able to thrive, succeed, and have a positive work experience.



House of Friendship compensation practices including our pay grid, have been developed using documented leading pay practices in the not-for-profit sector including Pathways to Decent Work (Ontario Nonprofit Network) and Ontario Living Wage Network. We value the experience that new team members bring to the organization and have a process in place to review previous related experience for placement on our pay grid.



We value the work that you do with fair pay and benefits:

Time off includes three (3) weeks of vacation, 5 personal days (3 for remainder of 2025) and sick credits totaling approximately 12 days per year
Full-time benefit plan including Extended Health Care (EHC), Dental, Group Life, Accidental Death and Dismemberment (ADD), Long Term Disability (LTD), Flexible Spending Account and Employee Family Assistance Program We believe strongly in supporting the mental health of our team members, including providing access to the Employee and Family Assistance Program, $2,000 for counselling services and our workplace Wellness and Psychological Health and Safety programs We help you save for the future by providing a retirement plan that includes a matched Group Pension Plan as well as a Group RRSP and a Group Tax Free Savings Account

Rate of Pay:

At House of Friendship all compensation ranges are categorized under a series of "grades" and we base our payment structure on internal equity. When determining rate of pay, a candidate's past related experience will be taken into consideration.



Grade: 5


Min: $27.31


Mid: $31.34


Max: $35.37

Working Conditions:

37.5 hours per week; generally daytime, weekday hours Work may be performed in a home office for some of the weekly hours Some hours required in-office/on-site weekly Very occasional evening or weekend hours to meet the needs of the programs Encountering participants at program sites who may be under the influence of alcohol or other drugs, and/or experiencing symptoms of mental illness can be expected


House of Friendship is open and inviting to qualified candidates with lived experience.



House of Friendship supports justice, equity, diversity, and inclusion in our workplace. We strive to be a workplace free of harassment and discrimination and we are committed to removing barriers and being an inclusive, work environment. House of Friendship is a place where each person can bring their true selves and feel that they belong. We aspire to be an organization that is anti-racist and anti-oppressive so that our team, and therefore our community, can truly belong and thrive.



We invite applications from all qualified candidates and actively encourage applications from members of groups with historical and/or current barriers to accessing employment including, but not limited to Indigenous Peoples, members of racialized groups, persons with disabilities, women, and members of the 2SLGBTQIA+ community.



If you require accommodations to be able to participate fully at any stage in the recruitment process, including applying for this position, please let us know so that we can discuss accommodation options. Accommodations will be provided upon request.



If you are as passionate as we are about serving the community, let's talk.



To apply, please submit your resume and cover letter here:

https://house-of-friendship.hirehive.com/human-resources-partner-kitchener-on-dEykn4

By end of day

July 27, 2025.