Job Description

Position Overview
Resumes are being accepted for the temporary position of Human Resources Assistant within the Human Resources Department. Reporting to the HR Manager, Labour Relations and Customer Service, the successful candidate will play a vital role in supporting high volume recruitments. The primary responsibility is to assist in the efficient and timely execution of recruitment processes, ensuring that all staffing needs are met in alignment with the organization's goals. Guided by the goals and objectives of the City of Guelph Corporate Strategic Plan and committed to the Corporate Values of integrity, service, inclusion, wellness and learning, the candidate will aid in the achievement of the Community Vision for an inclusive, connected, prosperous city.
Key duties and responsibilities

• Provide front line (in person, phone, email and social media) customer service to all leaders, employees and the general public.
• With assistance from the Human Resources Associate respond to myHR inquiries via email, phone or face to face.
• Support the Human Resources Advisor and Recruitment Specialist with various functions including mass seasonal recruitment activities.
• Provide excellent customer service and support to mass recruitment hiring managers by coordinating aspects of the recruitment process including posting seasonal and coop job postings, advertising, prepare and distribute applicant lists, coordinating interviews, reference checking, preparing interview packages, creating offer letters, tracking conditional items of offer.
• Coordinate and provide support for all recruitment software systems including iCIMS (Applicant Tracking System) and JD Edwards (Human Resources Information System).
• Ensure proper recording, routing, retention, storage and/or disposition of all documents received in the recruitment process, in accordance with established policies and procedural guidelines.
• Maintain high quality standards in the delivery of internal Human Resources services.
• Responsible for effective and timely records filing for the division and mail distribution for the department.
• Support and attendance at job fairs.
• Monitor and report on metrics for seasonal hires.
• Perform miscellaneous job-related duties as assigned.

Qualifications and requirements

• Experience related to the duties above, normally acquired through the completion of post-secondary education in Human Resources or a related field and experience with providing recruitment support in a unionized environment. Candidates with an equivalent combination of education and experience may be considered.
• Experience in providing customer service support to employees and/or the general public via phone, email and in person.
• Understanding of general HR procedures and practices including but not limited to: handling of confidential or sensitive information, recruitment and labour relations.
• Superior customer service and interpersonal skills including the ability to effectively communicate and work collaboratively with a wide range of individuals including employees, agencies, external contacts and the public.
• Excellent organizational skills with the ability to manage multiple tasks in a demanding environment.
• Self-directed, well-organized and proactive individual.
• Ability to make administrative and procedural decisions and judgments on sensitive, confidential issues.
• Knowledge of relevant employment legislation including Employment Standards and Human Rights.
• Ability to maintain accuracy and work quality standards.
• Ability to work effectively in a team environment.
• Experience with Microsoft Office (Word, Excel, PowerPoint & Outlook).
• Experience with HRIS software such as JD Edwards, and applicant tracking systems for recruitment would be an asset.

Hours of work
35 hours per week, Monday to Friday, between the hours of 8:30 a.m and 4:30 p.m.
Pay/Salary
Non-Union Grade 1: $29.50 - $36.80 per hour
How to apply
Qualified applicants are invited to apply using our online application system by Sunday, October 19, 2025. Please note all applicants must complete the online questionnaire specific to this position at the time they submit their resume and cover letter in order to be considered.
The City of Guelph is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace where employees feel welcome, valued and engaged. Our employment policies strictly prohibit all forms of discrimination on any of the grounds in relevant laws. All employment practices are solely based on individual merit, qualifications, and organization's needs at the time. In keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, we are committed to working with and providing reasonable accommodation for qualified individuals in our job application procedures. If you need an accommodation in order to participate in the hiring process, you may contact us to make your needs known in advance.
Personal information collected through the recruitment process will be used solely to determine eligibility for employment. We thank all candidates in advance; however, only those being considered for an interview will be contacted.

Skills Required