Human Resources Assistant

Richmond Hill, ON, CA, Canada

Job Description

What We Do:



Children's Treatment Network (CTN) supports over 33,000 kids and youth with disabilities and other developmental needs. We provide intake, service navigation and coordinated service planning, assessment and diagnostic services, specialized clinics and rehabilitation services, including physiotherapy, occupational therapy and speech language therapy.

Funded by the Ministry of Children, Community and Social Services, CTN is an Ontario provincial government funded not-for profit organization, that offers services through contracted partners in the education, health and community sectors. Through its innovative network model, CTN's commitment to providing family-centered care is anchored by an electronic client record that is shared across its partner organizations and provides the foundation for integrated plans of care and services.

Dedicated to creating a vibrant community where all kids, youth and families belong, we have a strong commitment to equity, diversity, inclusion, Indigeneity and accessibility. With this in mind, our goal is a workforce that reflects the communities we serve. We welcome all qualified applicants to apply including individuals with disabilities, those who identify as Black, Indigenous or persons of colour, members of the LGBTQ2S+ communities and others. We are proud to be in compliance with the Accessibility for Ontarians with Disabilities Act (AODA), 2005 and the Integrated Accessibility Standards Regulation. We are happy to honour accommodation at any part of the recruitment process and invite you to let us know how we can help.

What We Offer:



Competitive compensation and employee benefits package including participation in the Healthcare of Ontario Pension Plan (HOOPP) and vacation/leave entitlement An opportunity to contribute to the work of a not-for-profit organization that provides services to kids and youth with disabilities and developmental needs and their families The chance to be a part of a culture with an organization that values inclusion, collaboration, responsibility, and innovation The opportunity to work with us to achieve CTN's strategic goals of putting people at the centre of what we do, striving for excellence, fostering a culture of accountability and stewardship to support community needs, and transformation through equitable data-driven service innovation

What You Will Do:



CTN is looking for a

temporary, full-time Human Resources Assistant

who will play a key role in supporting the HR team in delivering high-quality services. This position is responsible for HR administrative support in benefits, recruitment, onboarding, employee inquiries, data tracking, reporting, and research support. This position reports to the Senior Human Resources Advisor.

This is an 18-month contract role.



Responsibilities:



The successful incumbent will be responsible for the following duties and responsibilities:

HR Administration & Employee Support



Maintain and update employee records and HR databases with a high degree of accuracy and confidentiality Manage the HR mailbox and respond to employee inquiries related to HR policies, procedures, and benefits with professionalism and care Assist with onboarding and offboarding processes, including scheduling, documentation, and compliance Prepare and draft HR correspondence such as offer letters, employment confirmation, contract amendments, and other employee communications Process HR requisition forms, ensuring accuracy, appropriate approvals, and timely follow-up in alignment with internal procedures Participate in the job evaluation process by supporting the review of job descriptions and position information questionnaires to determine the appropriate salary band placement

Benefits & Leave of Absence Administration



Support enrollment and changes in employee benefit programs Track and manage leaves of absence, ensuring documentation and communication are complete and timely Liaise with benefits providers and assist with open enrollment processes and wellness initiatives

Recruitment & Onboarding



Post job openings to various platforms and track application submissions, ensuring appropriate approvals are in place Prescreen candidates, prepare new employee communications, and assist with offer letters and pre-employment checks Maintain recruitment trackers and maintain recruitment and onboarding templates Input and manage employee data in the payroll system (Quadrant), ensuring accuracy in benefit entitlements, job classifications, and scheduling details Co-lead the monthly onboarding program in collaboration with the HR Coordinator

Data, Metrics & Reporting



Generate regular and ad hoc reports on HR metrics such as headcount, turnover, recruitment status, and employee engagement Track and report on employee training completion rates, ensuring accurate documentation and timely follow-up to support compliance Assist with audits and ensure HR data integrity and compliance with organizational and regulatory requirements

Customer Service & Team Collaboration



Serve as a welcoming and helpful point of contact for employee HR-related questions Support HR projects and initiatives that enhance employee experience and organizational culture Collaborate closely with Finance, Payroll, and other departments to ensure smooth HR operations

Research & Policy Support



Conduct research on HR best practices, policies, and emerging trends Assist in updating and formatting HR policies, procedures, and internal communications

Other:



Ensure legal compliance with the Employee Standards Act of Ontario, Ontario Health & Safety Act, and other regulations and best practices Other duties and projects as assigned

What We Need:



College Diploma in Human Resources is required Minimum of one (1) year of relevant HR experience is required; a minimum of three (3) years of relevant HR administrative experience is preferred Previous experience in a not-for-profit environment is preferred Highly developed interpersonal skills and the ability to convey information effectively to diverse audiences in a variety of forums and situations Flexible, with strong organizational, analytical, and problem resolution abilities Demonstrated ability to establish and maintain personal credibility and broad relationships Committed to delivery of high-quality outcomes Demonstrated business professionalism with respect to confidentiality, recognize sensitivity and exercise good judgement, discretion, and accountability in all aspects of the role when dealing with colleagues, clients, families, team members, and network providers Demonstrated ability to manage multiple priorities while maintaining strong attention to detail in a fast-paced environment Ability to work as a team using a problem-solving approach with other team members; always working to move the team towards the achievement of its goals, build its capacity and create an environment of consensus and collaboration Demonstrated initiative, flexibility, adaptability and be proactive in anticipating the needs to support corporate operations Excellent organizational and inter-personal skills including strong oral and written communication Advanced skills with Microsoft Office Suite including Outlook, Excel, Word, and PowerPoint Confident with learning new technology and software Ability to work flexible hours in support of requirements that may fall outside of the typical work hour framework Knowledge of the children's service systems in Simcoe County and York Region is considered an asset Ability to communicate in French or other languages considered an asset Experience with and understanding of various cultures and cultural communities including Francophone, First Nations, Metis, and Inuit (FNMI) communities considered an asset Certified First Aid is considered an asset Demonstrated commitment to a safe environment for staff, clients, and families by working in compliance with the Occupational Health & Safety Act and related policies Ability to travel to assigned office, between CTN sites and/or other locations as required Lived experience as a person with a disability or a caregiver of a child with a disability and/or developmental needs is considered an asset.

Selected Successful Candidate Will Be Required To:



Produce a clear police record check with a vulnerable sector check prior to the start of employment Be able to travel to the assigned office, between CTN sites and/or other locations as required Maintain the ability to work effectively in a temporary hybrid environment and have access to appropriate internet capacity Any candidate being considered for employment at Children's Treatment Network ("CTN") must be able to provide supporting documentation to confirm their eligibility to legally work within Canada. Proof of eligibility includes but is not limited to a social insurance number (SIN), Canadian birth certificate, passport, citizenship certificate, permanent residence card, open work permit, or valid receipt from Immigration Canada of an application for a post-graduate work permit.

Office Location:



Richmond Hill or Barrie

Starting Salary:

$50,054

Salary Range:

$50,054 - $55,615

CTN's total rewards package includes competitive compensation including participation in the Healthcare of Ontario Pension Plan (HOOPP), generous vacation entitlements, and the opportunity for hybrid work.

To Apply:



Submit your resume and quote Job ID # JL-001 in the subject line of email.

Applications are accepted from June 30 - July 11, 2025.



Thank you for your interest in this opportunity!

Job Types: Full-time, Fixed term contract
Contract length: 18 months

Pay: From $50,054.00 per year

Benefits:

Employee assistance program
Schedule:

8 hour shift Monday to Friday No weekends
Application question(s):

Are you able to produce a clear police record check with a vulnerable sector check prior to the start of employment? Are you able to travel to the assigned office, between CTN sites and/or other locations as required? Are you able to provide supporting documentation to confirm your eligibility to legally work within Canada?
Work Location: Hybrid remote in Richmond Hill, ON L4E 0G6

Application deadline: 2025-07-11

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Job Detail

  • Job Id
    JD2472680
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Richmond Hill, ON, CA, Canada
  • Education
    Not mentioned