Job Description

Human Resource Generalist

Built by Lenders, Designed for Growth. Mortgage Automator was started in 2013 as a simple document generating tool for a small private lender in Toronto, Canada. Since then, the software has evolved significantly to encompass every possible feature and account for all the unique lending scenarios. Mortgage Automator is a cutting-edge technology company specializing in providing innovative, automated solutions for the private lending industry.



Our comprehensive product offerings include modules for loan origination, servicing, and administration. The loan origination module automates the entire process from application to approval, ensuring quick and accurate decision-making. Our servicing module streamlines payment processing, accounting, and borrower communications, while our administration tools offer robust reporting, compliance tracking, and portfolio management capabilities, optimizing operations for our clients.



At Mortgage Automator, our mission is to transform the private lending landscape through the power of automation and technology. We are committed to reducing administrative burdens, improving operational efficiency, and enhancing clarity throughout the lending process. By delivering exceptional support and training, we ensure our clients maximize the value of our platform, empowering them to succeed in a competitive market and driving growth and innovation within the industry.

Why Join Us?

Competitive Compensation & Benefits

- Industry-leading pay, full health benefits, and RRSP matching.

High Impact

- You'll directly support employees, streamline HR processes, and ensure payroll accuracy for our growing organization.

Collaborative Team

- Work closely with CFO and COO, and all cross-functional stakeholders.

Job Overview:

As the HR Generalist, you will be responsible for managing the day-to-day HR operations that keep our organization running smoothly. Your role will focus on payroll administration, employee lifecycle processes, HR compliance, and providing hands-on support to employees and managers across the company. You will handle a broad range of generalist responsibilities, including onboarding and offboarding, maintaining HR records, assisting with recruitment coordination, administering policies and benefits, and supporting employee relations. This role is ideal for someone who is detail-oriented, approachable, and eager to support a growing team by ensuring our HR practices are accurate, compliant, and employee-focused.

Role Overview & Key Responsibilities:

Payroll & Benefits Administration

Manage full-cycle payroll processing accurately and on schedule. Ensure compliance with federal and provincial payroll regulations. Administer employee benefits programs and respond to employee inquiries. Reconcile payroll data, maintain accurate payroll and tax records.

Employee Lifecycle & Operations

Act as the first point of contact for employee HR and payroll questions. Manage onboarding, offboarding, and employee changes. Maintain accurate HR records and personnel files.

Recruitment & Onboarding

Support job postings, resume screening, and interview coordination. Partner with hiring managers to provide a smooth recruitment process. Conduct onboarding sessions and ensure a positive new hire experience.

Employee Relations & Engagement

Support managers with basic employee relations and policy questions. Promote a positive workplace culture and assist in planning engagement activities. Handle confidential information with discretion and professionalism.

HR Policies, Compliance & Reporting

Ensure compliance with Ontario employment standards and company policies. Maintain and update HR documentation and employee handbook. Support workplace health & safety initiatives, including joint H&S committee coordination, incident reporting, and maintaining training records. Generate HR and payroll reports as needed.

Qualifications

3-5 years of HR experience, with

proven payroll administration experience

. Strong knowledge of Ontario employment standards and payroll compliance. Experience with payroll systems (ADP, Ceridian, Payworks, or similar). Proficiency in HRIS platforms and Google Workspace/MS Office. Excellent organizational skills, with strong attention to detail. Strong interpersonal and communication skills, with the ability to build trust. Diploma or degree in HR, Business Administration, or related field (asset but not required). * CHRP designation or actively working toward it (asset).