Job Description

Mission

Each student, in keeping with their individual abilities and gifts, will complete high school with a foundation of learning necessary to thrive in life, work and continued learning. Values Students come first. Learning is our central purpose. Public education serves the common good. Culture The CBE strives to create a dynamic, diverse, and collaborative culture. We value diversity and welcome applications from all qualified individuals.

Competition Info

Competition Close Date: Thursday, August 25, 2022 at 11:59pm Calendar: 12 month temporary Salary: SA Grade H - $39.48 - $48.82 per hour FTE: 1.0 - 35 hours per week This is a temporary position till September 2023.

Position Description

Who are we? The Calgary Board of Education (CBE) is the second largest school board in western Canada with 15,000 employees. We pride ourselves in the values we hold. Students come first. Learning is our central purpose. Public education serves the common good. We are also highly inclusive amongst our employees with initiatives such as CBE CARES, response to Truth and Reconciliation, appreciation of Sexual Orientation and Gender Identity differences. When you apply to the CBE, you can feel good about serving our future leaders and contributing to student success.
What does this role look like? The purpose of this position is to provide business analytical services and support to the Calgary Board of Education (CBE) in the core functionality of the Human Resource Management enterprise System (HRMS). This position works with CBE’s current HRMS to identify technology capabilities to enhance HR service delivery to CBE clients.
What you will do.

• Maintain expertise in the core functionality of the Enterprise HRMS technology, and the HR application architecture.
• Work jointly with end-users to identify system inefficiencies.
• Support the development of functional business requirements by assisting CBE clients to clearly define requirements, rules, and processes and document functional specifications, and assist Technical Business Analysts and Developers with design and implementation.
• Provide first level application support in PeopleSoft, Smart Find Express (SFE) and Talent Hub for end users and resolve system and/or user errors.
• Ensure technology and process designs support business process owner requirements. Conduct requirements gathering and fit gap analysis to leverage application capabilities with business requirements.
• Scope customization requirements and complete cost benefit analysis for business owner consideration in decision making.
• Apply configuration changes to Enterprise HRMS for department & location codes, job codes, salary grades, benefits, position data and any other table changes within PeopleSoft.
• Work with the technical Business Analyst on requests for data loads and PeopleSoft customization requirements.
• Understand and communicate technical issues related to defects and enhancements in PeopleSoft.
• Ensures a consistent approach and drives continuous improvements in processes.
• Coordinate all refreshes for PeopleSoft environments.
• Provide relevant information to Service Providers in regards to the design, implementation, and operation of services.
• Create and update functional specifications, completing quality assurance, preparing workplans, and coordinating with multiple departments for design testing and deployment.
• Conduct thorough UAT integration and regression testing of the application.
• Document procedures and guidelines related to information, technical or application environments.
• Ensure correct business functionality, requirements and standards are followed in developing business process solutions, training, and troubleshooting.
• Complete assigned analysis, consulting, design and programming projects/tasks within established guidelines and timelines including appropriate testing and documentation.
• Track progress of new and updated HR processes, ensuring identified changes of both technical and operational requirements are documented and implemented.
• Participate in project teams in the delivery of system enhancements.
• Assist with task estimates and timelines as part of project planning.
• Ensure effective communication, procedures and processes are maintained between CBE and the Service Providers to ensure seamless provision of HR information and services.
• Determine report specifications to identify and extract CBE data requirements from the HRMS. Analyzes and manipulates data from HRMS and existing “data views” into database and spreadsheet applications.
• Create queries to gather and extract data for investigation, design and testing.
• Provide analytical support and assistance to users on matters relating to technology, new application ideas or existing applications for HR.
• Manage Enterprise HRMS security administration and maintenance through coordinating amendments, additions and deletions through HRMS Security Administrator.
• Serve as a resource on the application and functionality of the HRMS technology with regards to compliance with feasibility of proposed changes to collective agreements, terms and conditions of employment, CBE administrative regulations, legislation, and HR methodologies.
• Works with the business to enforce and maintain a standard and best practice in PeopleSoft.
• Performs other related responsibilities as assigned to meet the purpose and accountabilities of the role.

What qualifications are we looking for? Education and Experience:

• University Degree with 3 years experience supporting an Enterprise HRMS or a certificate in Business Analysis with 5 years’ experience supporting an Enterprise HRMS.
• Experience with setup configuration and execution of PeopleSoft 9.1 or 9.2 modules, including implementation, design and customization.
• Experience with continuous improvement or other project management initiatives; considered an asset.
• Intermediate skills in Microsoft Office (Word, Excel, PowerPoint, Outlook, MS Project and Visio).
• Experience working in a large, multi-union, complex organization; considered an asset.
• An equivalent combination of directly related education and directly related experience will be considered.

Demonstrated Skills and Competencies:

• Quality of judgment: Contribute to the achievement of strategic outcomes as they relate to the CBE Ends Statements and the service unit or department. Decisions or recommendations reflect a balance of high professional standards, best practice, and understanding of unique CBE staging requirements.
• Professional currency: Stays up to date in field and is able to apply innovative solutions as appropriate.
• Effective cross functional teamwork: Ability to achieve progress and results related to strategic initiatives and continuous improvement. Able to partner with senior organization leaders with the capacity to lead cross functional solutions.
• Communication/Negotiation and Influencing skills: Excellence in communication, including writing, presenting and active listening skills. Strong negotiation skills with hands on experience/involvement in implementing changes in process. Comfortable dealing with confrontation and diffusing conflict without alienating others.
• Technical Competence: Extensive knowledge of Microsoft software applications and familiarity with functionality and operations of PeopleSoft or other full service HRMS technologies. Ability to plan and report data information using in effective ways to meet customer requests.
• Customer Service Orientation: Results driven, while being aware of and responsive to client needs and requests. Ability to manage expectations, prioritize work requests and communicate effectively.
• Analytical Competence: Strength in data analysis with attention to detail, statistical or quantitative methods. Strong problem solving and systematic thinking skills.
• Project Management Skills: Strong focus on delivery of results and management of work.
• Personal suitability.

Conditions of Employment

Police Information Clearance: Applicants new to the Calgary Board of Education WHO ARE OFFERED EMPLOYMENT must complete and pass a police information clearance before employment is confirmed.

Be Part of Our Success

Are you looking for an opportunity to join a team where your contribution makes a positive impact on the lives and learning of more than 125,000 CBE students? The Calgary Board of Education is looking for exceptional professionals to join our team. Our employees are highly valued and recognized, a career with the CBE offers incredible opportunities, rewards and supports.
We thank all candidates for their interest in this position however only those selected for an interview will be contacted.