Job Description

Catholic Social Services is currently seeking Full Time Human Resources Service Partner in Edmonton to join our team!

Make a Meaningful Impact - One Person at a Time

Are you a people-first HR professional who thrives on collaboration, strategy, and problem-solving? Do you believe HR is more than policies--it's about shaping culture and supporting meaningful work? If so, we invite you to join our team as an HR Service Partner.

In this pivotal role, you'll act as a trusted advisor and strategic partner across all facets of Human Resources, including employee relations, recruitment, disability management, performance, and compensation. You'll work side by side with leaders to build strong teams, guide best practices, and bring our agency's mission and values to life.



What You'll Be Doing

As a key member of our People & Culture team, you'll:

Partner with leaders to understand workforce needs and support strategic decision-making. Provide hands-on support for employee relations, performance management, recruitment, and compensation. Coach supervisors through complex issues and progressive discipline. Conduct respectful workplace investigations and resolve concerns with fairness and care. Monitor HR trends, analyze metrics, and recommend continuous improvements. Lead and support HR projects--policy development, process improvements, and change initiatives. Actively contribute to hiring decisions, training, staff engagement, and internal communications. Ensure compliance with employment legislation while aligning with organizational values.

What You Bring to the Table

Bachelor's degree or diploma in Human Resources (or related field). 5+ years in a generalist or HR business partner role. CPHR designation (or working towards it) is a strong asset. Proficiency with HRIS systems, applicant tracking tools, and Microsoft Office Suite. In-depth knowledge of HR best practices and employment law. Strong interpersonal skills--clear communicator, skilled coach, and collaborative team player. Proven ability to manage competing priorities with discretion and independence. A passion for positive workplace culture and continuous improvement.

Who You Are

You lead with integrity, empathy, and professionalism. You bring a proactive, solutions-focused mindset. Detail-orientated and thorough - you take pride in getting things right and following through Comfortable in a fast-paced environment and able to adapt to shifting priorities with resilience and focus. You're not afraid of complexity and love connecting people to purpose. You thrive in a mission-driven environment and value compassion, humility and respect.

Why Join Us?

We offer more than just a job--we offer a chance to be part of something bigger. You'll join a compassionate team, contribute to meaningful change, and have the support to grow personally and professionally.

You will be joining an established Agency that is guided by faith to care for and bring hope to people in need with humility, compassion and respect.



With more than 60 years of service delivery, Catholic Social Services is one of the largest multi-function social services agencies in Canada, with more than 1900 staff, and hundreds of volunteers delivering 130+ programs throughout Central Alberta and Edmonton.



Our values are at the core of everything we do!

Humility: We acknowledge with gratitude our human abilities and limitations. We demonstrate humility by doing the best that we can with the resources that we have. Compassion: We respond to people in need with love. We demonstrate our compassion by caring for people without judgment and without condition. Respect: We demonstrate our respect by being personally present, open and attentive to those we care for and by honouring their dignity and freedom.

We thank all applicants. Only candidates selected for an interview will be contacted.

We embrace diversity and offer equal opportunities to all qualified applicants regardless of origin, culture, ethnicity, age, ability, gender identity, and people of faith or no faith.